GartnerResearch Director
Jan. 2002 - Dec. 2004Responsible for market, product, and vendor analysis for CRM, CPM, and global Governance, Risk, and Compliance (GRC). Focused on architecture and integration requirements and best practices.
- Primary Analyst for Siebel CRM solutions in EMEA
- Primary Author for Corporate Performance Management Magic Quadrant
- Co-chairperson for the "Real Time Enterprise" Spotlight
- Co-Chairperson for the CRM Conference in Paris
- Wrote and advised clients on Governance, Risk and Compliance issues (e.g. Sarbanes Oxley, HIPPA, EUDPD etc.)