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Work Background
Area Manager
Right At SchoolArea Manager
Jul. 2023Fairfield, California, United States
Program Manager
Right At SchoolProgram Manager
Oct. 2022 - Jul. 2023United States
MPI Data Entry Clerk
QuadraMed Healthcare Identity ExpertsMPI Data Entry Clerk
Sep. 2011Medix Staffing Solutions / Quadramed corporation Lead MPI Data Entry Clerk | Sept 2011-Present - Train, monitor, and manage clerical staff for all defined project activities. - Monitor quality, cost, and time, resulting in project completion on-time and under-budget. - Prepare daily and weekly reports of project activity for Project Manager. - Identify and report issues for timely and appropriate resolution. - Perform productivity and quality monitoring of all project-based employee activity. - Identified duplicate records within the Master Patient Index and merging them to one record ensureing each patient maintained complete medical records. - Experience using various healthcare systems including: EPIC, smartmerge, Affinity, NextGen, Powerchart, Meditech, And Star as well as supporting system softlab, SoftBank, QuestSCM, and Fiebound.
Food Clerk
SafewayFood Clerk
Jan. 2005 - Apr. 2011Works well independently as well as in a team and follows through with assignments with minimal direction. • Prioritized workload. • Skilled in performing tasks with frequent interruptions, and/or distractions and responds to changing priorities and deadlines. • Processed grocery orders including: Processing checks, accepting cash payments, and all electronic payments. • Replenish shelf inventory to ensure proper in store conditions for customer satisfaction. • Managed the evening shift once the store manager and assistant manager had gone home for the day, which includes: managing employee breaks and lunches, placing orders, problem solving, addressing customer complaints, ensuring customer satisfaction, and upholding store policies and procedures. Office manager: • Responsible for daily cash balancing and week ending close out of the store books including: data entry, processing check and cash bank deposits, verifying electronic payments and gift card purchases and redemptions. • Ordered office supplies for the entire store. • Researched and corrected all cash problems with complete success. • Managed customer service counter assisting in returns, customer complaints, money orders, and processed wire transfers. • Assisted Manager in administrative duties including: Checking outlook email, retrieving reports, and writing schedules to ensure each department was staffed properly. • Trained all new employees in the customer service department as well as cashiers to perform outstanding customer service and perform their job duties efficiently. • Trained all employees in safety protocol and procedures. • Excellent phone skills and etiquette with effective communication and sensitivity.
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