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Work Background
Right At SchoolArea Manager
Jul. 2023Fairfield, California, United States
Right At SchoolProgram Manager
Oct. 2022 - Jul. 2023United States
QuadraMed Healthcare Identity ExpertsMPI Data Entry Clerk
Sep. 2011Medix Staffing Solutions / Quadramed corporation Lead MPI Data Entry Clerk | Sept 2011-Present - Train, monitor, and manage clerical staff for all defined project activities. - Monitor quality, cost, and time, resulting in project completion on-time and under-budget. - Prepare daily and weekly reports of project activity for Project Manager. - Identify and report issues for timely and appropriate resolution. - Perform productivity and quality monitoring of all project-based employee activity. - Identified duplicate records within the Master Patient Index and merging them to one record ensureing each patient maintained complete medical records. - Experience using various healthcare systems including: EPIC, smartmerge, Affinity, NextGen, Powerchart, Meditech, And Star as well as supporting system softlab, SoftBank, QuestSCM, and Fiebound.
SafewayFood Clerk
Jan. 2005 - Apr. 2011Works well independently as well as in a team and follows through with assignments with minimal direction.
• Prioritized workload.
• Skilled in performing tasks with frequent interruptions, and/or distractions and responds to changing priorities
and deadlines.
• Processed grocery orders including: Processing checks, accepting cash payments, and all electronic
payments.
• Replenish shelf inventory to ensure proper in store conditions for customer satisfaction.
• Managed the evening shift once the store manager and assistant manager had gone home for the day, which
includes: managing employee breaks and lunches, placing orders, problem solving, addressing customer
complaints, ensuring customer satisfaction, and upholding store policies and procedures.
Office manager:
• Responsible for daily cash balancing and week ending close out of the store books including: data
entry, processing check and cash bank deposits, verifying electronic payments and gift card purchases and
redemptions.
• Ordered office supplies for the entire store.
• Researched and corrected all cash problems with complete success.
• Managed customer service counter assisting in returns, customer complaints, money orders, and processed
wire transfers.
• Assisted Manager in administrative duties including: Checking outlook email, retrieving reports, and writing
schedules to ensure each department was staffed properly.
• Trained all new employees in the customer service department as well as cashiers to perform outstanding
customer service and perform their job duties efficiently.
• Trained all employees in safety protocol and procedures.
• Excellent phone skills and etiquette with effective communication and sensitivity.
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