Tenet HealthcareMarketing Specialist - Physician Practices
Aug. 2013 - Feb. 2017Dallas/Fort Worth AreaPromoted (from Marketing Coordinator) into managerial role to head the national marketing, advertising, and PR strategies for 2,500 physicians at 650+ locations in 23 markets across the country. From 2014 to 2016, managed a national team of 30+ and multimillion-dollar budget.❏ Achieving the buy-ins of C-Suite executives and A-teams, built, scaled, and utilized a centralized marketing operations system. Developed and executed the strategy, instituted quality controls, analyzed data, and kept system updated. The system generated volume growth, enabled management of online reputation and customization of websites, leveraged SEO and SEM, produced print collateral, and advanced community outreach. It enabled ads through digital display, email, outdoor, direct mail, radio, streaming sites, social media (Facebook, Google, Twitter, YouTube), newspapers, magazines, and TV.❏ Generated ~120K online appointments between 2014 and 2015, ~$16M in revenue.❏ Saved ~$300K annually, protected brand assets from copyright and trademark infringements, and fostered compliance in marketing campaign language by creating a Marketing Asset Management resource for 30+ brands and their distinctive networks of physicians. It served as a repository of logos, photos, videos, and marketing templates for 100+ nationwide employees and inspired adoption by other departments.❏ Maintained accuracy of physician profiles; promoted brands and physicians on Google, Yahoo, online directories, local directories, mobile sites, and social networks.❏ Increased seasonal customer volume by launching strategic marketing campaigns across print, digital, TV, radio, and community events in alignment with national health observance holidays.