Global Payments Inc.Chief of Staff | Director
Aug. 2021 - Sep. 2024Seattle, Washington, United StatesCollaborated directly with the Point-of-Sale SVP and other senior executives to manage weekly, monthly, and quarterly business rhythms, improving cross-departmental alignment. Established a clear communication strategy for a $37M revenue budget, now serving as the benchmark for team performance; utilized insights to guide initiatives that contributed to 20% growth sustained across three years. Facilitated quarterly strategy sessions focused on aligning business objectives with corporate goals, leading collaborative discussions among more than 10 cross-functional leaders annually to enhance strategic alignment. Built a team of technical sales engineers to support three unique sales channels which provided education and demonstration resources which boosted close ratios by 15%.