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Work Background
Senior Information Technology/Quality Assurance Consultant
Howard Education Services, LLCSenior Information Technology/Quality Assurance Consultant
Sep. 2019United StatesProvide broad-scope consultative guidance in areas spanning quality assurance of education and training, computer information systems, networking, course development, risk assessments, instructor certification, maritime command and control, and training support. Deliver comprehensive training in subjects such as networking, instructor skills, maritime command and control, course/program development, and quality assurance.
SAT Section Chief
NATO Communications and Information Agency (NCI Agency)SAT Section Chief
Aug. 2007 - Sep. 2019Latina Area, ItalyEmployed as a member of NATO's International Staff at the NATO Communications and Information Systems School in Latina, Italy (40 miles south of Rome). I am the Head of the Systems Approach to Training(SAT)Section. Prior to my current assignment at the NATO CIS School(2007-Present), I was the Team Leader/ Lead Instructor for teaching Information Systems to Support Command and Control and Networking within NATO(1999-2007). Courses include Allied Information Flow System(AIFS), Maritime Command and Control Information System(MCCIS), and Web Information Services Environment (WISE). Skills • Spearheaded daily section operations including program administration, goal setting, quality assurance, report preparation, and team leadership. • Provided support to Training Branch to optimize course development. • Supervised internal evaluation program by maintaining up-to-date database, creating annual reports, and frequently assessing customer satisfaction. • Oversaw instructor certification program including tracking attendance, updating associated database, delivering training, maintaining training records, and coordinating efforts with QA sections at other academy locations.
Maritime Command and Control Section Chief / Team Leader
NATO Communications and Information Agency (NCI Agency)Maritime Command and Control Section Chief / Team Leader
Aug. 1999 - Aug. 2007Latina Area, Italy• Promoted from initial role as ADP Section Chief to govern all ADP systems encompassing security program management, software development, training program, user relations, and technical guidance. • Effectively functioned as ADP Site Security Officer, System Security Officer, Network Security Officer, and Network Administrator for all Southern Region Communications and Logistics Depot LANs. • Authored and enforced network and security policies, analyzed budgetary needs, created standard operating procedures, and approved system change requests. • Served as system analyst for development of new software by identifying requirements. • Guided higher commands in reconciliation of data between their network and local network. • Developed programs/applications to support Depot’s and user’s informational requirements. • Project-managed new network installations to optimize operational continuity and connectivity.
Adjunct Associate Professor
University of Maryland European DivisionAdjunct Associate Professor
Aug. 1992United StatesI am a graduate of University of Maryland with an A.A. in Computer Science, B.S. in Business and Management, and a B.S. in Information Systems Management. I did his graduate work at Boston University and was awarded a Master of Science in Business Administration. I did post Graduate work at LaSalle University. I have been A+ and Microsoft Certified (Certified Professional [MCP], Certified Professional + Internet[MCP+Internet], Certified Engineer[MCSE]). I have been teaching Computer Science and Information Systems Management courses for the University of Maryland's European Division for over 18 years and currently serves as Adjunct Associate Professor in Computer Science and Information Systems. Skills Plan, prepare, and deliver both classroom-based and web-based IT courses. Proactively establish best practices to maximize student engagement, retention, and academic success.
ADP Section Chief
NATOADP Section Chief
Jun. 1990 - Aug. 1999Naples Area, ItalyI ran the ADP Section at the Southern Region Communications and Logistics Depot (SRCLD) in Naples, Italy.
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