NATO Communications and Information Agency (NCI Agency)SAT Section Chief
Aug. 2007 - Sep. 2019Latina Area, ItalyEmployed as a member of NATO's International Staff at the NATO Communications and Information Systems School in Latina, Italy (40 miles south of Rome). I am the Head of the Systems Approach to Training(SAT)Section. Prior to my current assignment at the NATO CIS School(2007-Present), I was the Team Leader/ Lead Instructor for teaching Information Systems to Support Command and Control and Networking within NATO(1999-2007). Courses include Allied Information Flow System(AIFS), Maritime Command and Control Information System(MCCIS), and Web Information Services Environment (WISE). Skills
• Spearheaded daily section operations including program administration, goal setting, quality assurance, report preparation, and team leadership.
• Provided support to Training Branch to optimize course development.
• Supervised internal evaluation program by maintaining up-to-date database, creating annual reports, and frequently assessing customer satisfaction.
• Oversaw instructor certification program including tracking attendance, updating associated database, delivering training, maintaining training records, and coordinating efforts with QA sections at other academy locations.