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Work Background
U.S. Department of Veterans AffairsHR Specialist (Labor Relations)
Oct. 2023 - Feb. 2024Indianapolis, Indiana, United StatesSelected for 1 year training program designed to enable candidates to provide basic advice and assistance to employees and managers in simple matters related to conduct, performance, attendance and dispute resolution, and participate in establishing and maintaining effective relationships with labor organizations that represent federal employees in addition to performing fact-finding and research applicable laws and policies as part of preparation for negotiations and labor agreements.
Indiana Department of Workforce DevelopmentLocal Veterans' Employment Representative
Sep. 2022 - Aug. 2023Indianapolis, Indiana, United States
U.S. Census BureauCensus Field Supervisor
Feb. 2020 - Jun. 2020Indianapolis, Indiana, United StatesCompleted CFS training with top marks. Selected as lead instructor for training CFS Assistants and Enumerators.
U.S. Department of Veterans AffairsAdministrative Officer
Mar. 2015 - Sep. 2017Manages and coordinates all Admin/HR functions for the VA Engineering – Technical Assistance Program (VE-TAP) to include timekeeping, promotions, personnel files, tele-work requirements, evaluations, training coordination, and new employee orientation. Additionally assigned the roles of Government Contracting Officer Representative and ADPAC for the entire program. Reports directly to co-Director of the Indianapolis VA-Center for Applied Systems Engineering (VA-CASE), the largest of three national Veteran’s Engineering Resource Centers (VERC).
Apex Systems, TekSystems, SygneticsIT Support Specialist Contractor
Oct. 2013 - Mar. 2015Desktop Technician (Level III), Sygnetics, Inc. (for Dell) JANUARY - MARCH 2015
Completed stand-alone hardware refresh - tasked with upgrading 500+ workstations throughout the Richard L. Roudebush VAMC hospital and associated satellite clinics. Technical Professional, TekSystems DECEMBER 2013 – NOVEMBER 2014
Supervised 3 junior IT technicians on a national POS PIN-pad upgrade project for all Kohl’s stores in Indiana.
Achieved 100% success rate at nearly 50 sites, setting the standard for numerous peer teams in efficiency, professionalism, and administrative requirements
Volunteered to assist completion of Florida region, traveling at personal cost Mentored a first-time tech in providing highly consistent, top quality results
Singlehandedly performed 50+ complete IBM upgrades of hospitality POS systems at various IHG properties throughout CONUS with zero discrepancies; 100% travel. Assistant Chief, Deployment Control Center, Apex (for Dell) OCTOBER – DECEMBER 2013
Promoted from IT Support Technician on 4th day of assignment. Acted as executive assistant while remaining available for direct issue resolution and customer support
Recognized for remediation of a critical PACS upgrade evolution while under the duress of ongoing medical procedures in multiple operating room suites
US DEPT OF JUSTICE FEDERAL BUREAU OF PRISONSSecretary to the Captains
Sep. 2012 - Feb. 2013Terre Haute, Indiana, United StatesManaged administrative services for senior staff and maintained all files pertinent to Correctional Services operation, serving as personal administrative assistant to two Captains and providing clerical service for all Lieutenants; tasked with handling routine inquiries from staff and inmates as well as providing technical assistance regarding the general nature of correctional services. Prepared documents of a sensitive and highly confidential nature. Assisted with institution security.
Supervised two inmate administrative trustees in performance of their various duties.
Created an MS Access database utilized to track eligibility and issue of specialized government equipment for 400+ employees
Managed a $100K+ budget
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