Gianna Capitanini

REALTOR® @Compass

Customer ServiceHelp Desk SupportCustomer Success ManagerData EntryClient Relations SpecialistChat SupportLive ChatCustomer Care SpecialistAssistantAdministrative AssistantPersonal AssistantOffice AssistantProject Coordinator

Here’s a professional bio tailored for a job application: With over a decade of experience in customer success and a proven track record of delivering exceptional results, I bring extensive expertise in handling support inquiries, implementing innovative technology solutions, project management, and leading customer-facing teams. Currently thriving as a realtor, I leverage my strong interpersonal skills, strategic problem-solving abilities, and customer-first mindset to build lasting relationships and deliver personalized experiences. My diverse background equips me with a unique perspective, blending operational efficiency with a passion for client satisfaction, making me a versatile and results-driven professional.

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Work Background

Real Estate Broker

CompassReal Estate Broker

Jun. 2024Winnetka, Illinois, United States

Real Estate Broker

Coldwell Banker RealtyReal Estate Broker

Dec. 2023 - Jun. 2024Wilmette, Illinois, United States

Concierge and Staging Team Member

The Capitanini TeamConcierge and Staging Team Member

May. 2023Wilmette, Illinois, United States

Customer Experience Team Lead

monday.comCustomer Experience Team Lead

Feb. 2022 - May. 2023United States

Product Support Manager

ActiveCampaignProduct Support Manager

Aug. 2021 - Feb. 2022Chicago, Illinois, United States

Product Support Coach

ActiveCampaignProduct Support Coach

Oct. 2020 - Aug. 2021

Onboarding Specialist

ActiveCampaignOnboarding Specialist

Apr. 2019 - Oct. 2020Chicago, Illinois

Senior Implementation Associate

InnerWorkingsSenior Implementation Associate

Jan. 2019 - Apr. 2019Chicago, Illinois

Senior Supplier Relations Associate

InnerWorkingsSenior Supplier Relations Associate

Mar. 2018 - Jan. 2019Greater Chicago Area

Supplier Relations Associate

InnerWorkingsSupplier Relations Associate

Aug. 2015 - Mar. 2018Greater Chicago Area

HR Intern

InnerWorkingsHR Intern

May. 2015 - Aug. 2015Chicago, IL

Marketing And Promotions Intern

Bar1 EventsMarketing And Promotions Intern

Aug. 2014 - Apr. 2015

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Efficient Customer Service Solutions

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