First Data Corporation / NTS DivisionHuman Resources Manager
Aug. 1996 - Jan. 1998Responsible for all aspects of a human resources department, with budgetary control of human resources programs and employees for 500 employee stand alone credit card business unit including call center, financial, accounting, , IT, and sales professionals.
Facilitate regular management training courses covering many business topics.
Manage department of six HR professionals, including staffing and training functions.
Responsible for workforce analysis / planning through merger of two competing companies.
Lead employee integration activities related to merger / acquisition of business unit. (Completed 2 acquisitions, merger, and 1 divestiture within two years)
Coordinate employee relations initiatives during dramatic organizational change.