WoolworthsBusiness Process Lead
May. 2016Cape TownCurrently on a fixed contract engaging in multiple priority 1 strategic projects including the WTicketing, Promotion Optimisation, Africa Promotions, Trusted Price and Multi-Currency Projects, with various responsibilities, including analysis, solution design, business process re-engineering, user acceptance testing lead and robotic process automation lead. I am a core team member and liaison between Woolworths Clothing and Foods Business Units and IT development teams. My focus area is shelf edge labels, customer communication, price management, items and suppliers, foundation data, from requirements gathering for design through to testing and training. In this role, I: Led, gathered, planned and defined business requirements for process and system changes resulting in the development of optimum solutions for: * foundation data across the Clothing and Food business units (suppliers, items, price zones, buying zones, price setting formulas)
* investigation and optimization of South African promotions and application into African countries
* development of robotic process automation (RPA) to solve increased promotion creation activities
* clearances – investigating the impact of price points in each African country
* understanding the interaction with suppliers, ordering (local versus international) buying, moving goods, invoicing * selling (pricing, promotions, loyalty programmes and sales data) Interrogated pricing factors to identify optimum pricing mechanisms. Contributed to more accurate management decisions. SPECIALITIES:
Software development lifecycle: requirements analysis, design, development, configuration, implementation, documentation, testing, training, price management, promotions optimisation, price points, clearances, pricing, loyalty programmes, sales data, pricing factors and mechanisms, user acceptance testing, team leadership, communications, robotic process automation, UIPath.