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Work Background
LINKVIVASenior Project Manager
Oct. 2024Dubai, United Arab Emirates
EtharaSenior Event Operation Manager
Sep. 2023 - Oct. 2024Expo city Dubai
Expo 2020 DubaiOperations Team Manager
Nov. 2021 - Oct. 2023Dubai, United Arab EmiratesAs Operations Manager, I coordinate three teams of total
97 employees, ensuring all operation processes are adhered to and delivered to the utmost standard quality and services, as set by the management and to exceed what required.
• Operational Responsibilities
Responsible for overall oversight across three teams
• Team A manages visitors' entry/exit into the site,
manages drivers, manages the VAPPS, security & safety radios, manages debriefing of pick, and drop locations, manages security & safety screening with Dubai Police.
• Team B manages all CM, countries managers
coordinating all the legal requirements and/or operational needs between the international participants and Expo Bureau, including’s all Media relations, Events
organization productions, setup, and executions. • Team C manages all our IP coordinators, a total of 97 who
are allocated in all supported pavilions.
• Problem-solve situations as and when identified
or escalate to Senior Team Member on duty.
• Facilitate overall Guest Management and
interface with delegations.
• Manage teams' rosters and timings.
• Maintain a line of communication with the line
manager.
• Ensure smooth operations of the Expo and timely
services.
• Ensure compliance with all safety regulations and
Expo 2020 policies.
• Ensure emergency and incident procedures are
carried out safely and proficiently.
• Perform other duties as assigned or any other
duties as may be reasonably requested by my Line Manager.
Abdullah Al Othaim Leisure Co. Project Development Manager
Nov. 2017 - Aug. 2021Doha Qatar
Sports Marketing and ManagementGroup Business Development Director
Jan. 2017 - Nov. 2017Downtown Burj Khalifa, Dubai, United Arab Emirates
Silicon Advertising & Marketing GroupGeneral Manager Business Development
Jun. 2015 - Dec. 2016Dhahran/DubaiManage the effective run of all aspects of business operations, increasing income and value of business solely and on limited resources. • Implement a diversification strategy as part of the business development model to increase market share: o Develop engagement strategy with current and prospective clients and business partners.
o Coordinate meetings and make necessary follow-ups. o Manage engagement and consultation and ensure input data is recorded and properly used.
• Manage the Core Funding development. • Prepare and manage organizational budgets and expenses. Provide tracking reports to the President.
• Day-to-day management of all contracts and agreements, tracking and follow up leads and business deals.
• Managing all corporate advertising, media and events.
Quartz StudioBusiness Consultant
Apr. 2014 - Jan. 2015Jeddah - KSAStart up business / Set up new operation as a consultant to the President.
Dar Al YaumWestern Region Sales Director
Apr. 2011 - Mar. 2014Jeddah, KSAResponsible for the development and performance of all sales activities in assigned market including staffing and directing sales teams to achieve maximum profitability and growth in line with company vision and values. • Developed a business plan and sales strategy for the market that successfully achieved company sales goals and increased profitability- closing sales target of 37,000, 000 SR during the first year followed by 10 to 15% increase each following year.
• Prepared action plans for individuals as well as teams for effective search and follow up on sales leads and prospects.
• Initiated and coordinated development of action plans to penetrate new markets. • Managed the development and implementation of marketing plans as needed. • Managed account executives on day-to-day bases ensuring all meet and exceed in prospecting calls, appointments, presentations, and proposals. • Conducted regular coaching and counseling trainings to account executives building motivation and selling skills. • Maintained good contact with all clients in the market area ensuring high levels of client satisfaction.
The Rezidor Hotel GroupCluster Marketing Communications Director (KSA District)
Feb. 2010 - Feb. 2011Riyadh, KSA.Achieved strategic business objectives through the implementation of integrated marketing campaigns on time and within budget, and to a consistently high quality. • Created strategies for client retention as well as new business development through the implementation of integrated marketing campaigns focusing on online and offline activities and using a range of marketing tactics including events, online, print activities, PR and communications.
• Developed, managed and motivated the communications team responsible for producing marketing communications collateral, product launches, internal events and exhibitions.
• Devised and implemented marketing timelines and budgets.
• Utilized market research to inform and influence campaign development, evaluated the work of the copywriters, designers and printers against the brief, ensure that all marketing communications, including on and offline, adhere to the data protection legislation's.
Picasso Media Gulf WLLMarketing Communications Director (Founder Partner)
Feb. 2006 - Dec. 2010BahrainManaged all day-to-day business and financial operations, acted as the authorized signatory of the company. Created business development strategies and implemented short and long-range organizational goals, objectives, policies, and operating procedures; monitored and evaluated operational effectiveness, and implemented changes required for improvement. Oversaw human resource management in relation to hiring, personnel performance, training, work allocation and problem resolution; motivated employees to achieve peak productivity and performance. • Founding member of the company. Took charge of the business development and grew customers’ base by 150% in the first fiscal year. • Represented the organization at high level business meetings, exploring key partnerships, facilitated growth and increased profitability.
• Achieved 100% of return on capital investment in the first fiscal year of operation.
• Introduced new media format unavailable previously on the market. Managed all media purchasing and selling/media planning (outdoor, indoor & ambient). • Developed Web 2.0 media strategies that align with current market trends and respond to changes in consumers’ behavior.
• Brought number of international acts, live concerts to the Kingdom of Bahrain, negotiating contracts and terms with artists.
Picasso Production a division of Picasso Media GulfPartner
Feb. 2006 - Dec. 2010Founding member of the company. Took charge of the business development. Successfully expanded the business to include website development services. Achieved 100% of return on capital investment in the first fiscal year of operation Introduced new form of Media (Ambient) Digital Printing and offset printing. gift items and giveaways. Brought number of international acts, live concerts to the Kingdom of Bahrain, negotiating contracts and terms with artists.
Poster Management Limited (PML) Irish Company Specializing in Outdoor Media, Media BookingBusiness Development Manager
Oct. 2001 - Sep. 2005BahrainSolely directed all company activities in Bahrain related to the business development, operations, finance and human resources. Acted on behalf of the main office in Ireland representing the company in the Middle East. Established the company presence and created opportunities for business growth in the area of out-of-the-home media and advertising in Bahrain. • Secured 690,000 USD (260,000 BHD) by negotiating 8 new client retainer contracts in the first year as general manager.
• Created and developed campaign management and monitoring portal for clients which directly impacted client’s satisfaction leading to 7 new contracts.
• Expanded the media offerings to include out-of-the box channels previously unavailable on the market.
NATIONAL PAPER PRODUCTS COMPANY (NAPCO)Client service manager
Feb. 1996 - Aug. 1999KINGDOM OF SAUDI ARABIAManaged various clients’ accounts in Saudi Arabia’s Eastern Province area, responsible for business development of existing and new products. Directed the building successful long-term relationships through strong client alliance. • Successfully closed sales target of 420, 000 SR in selling paper products during the first year followed by 20 to 30% increase each following year.
• Created new market in two cities in Eastern Province (remote areas).
• Appointed export sales supervisor, all GCC countries, for a new product – coated paper – achieved sales of 1,400,000 SR, well above the set target.
• Promoted to sales executive leading a team of two sales representatives in 1992.
• Crowned ‘Best Sales for the year’ 1991.
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