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Work Background
MastercardLead Product Manager Technical
Nov. 2022United StatesAs a technical product manager with Mastercard Digital Identity team, we will be developing new capabilities for Mastercard's customers with solutions that combat fraud and validate cardholder identity. Our patented platform processes billions of transactions per day in tens of milliseconds using a multi-tiered, message-oriented approach for high performance and availability.
PerficientProduct Development Manager
Apr. 2022 - Sep. 2022St. Louis, MOAs a member of the Replenishment Platform team, I led our API development teams to build and strengthen a diverse, primarily cash-paying, customer-base and expands brand recognition through real-time replenishment (RTR) opportunities, branded cash-alternative merchandise, and ease of spinning up incentive promotions. A customized voucher management system (i.e. - PIN, gift card) & redemption mechanism establishes brand-recognition through branded gift cards and incentives enabled through electronic PINs.
PerficientProduct Owner
Mar. 2021 - Apr. 2022As a member of the Perficient healthcare team, our Healthcare practice brings together strategy, data and technology to streamline our clients' digital transformation, improving the quality of consumer interactions and care delivery through in-person and virtual experiences. We serve many of the largest healthcare providers and payors in the United States and we are very proud of our impressive client retention performance, reflecting the strength of our team.
Charter CommunicationsProduct Owner
May. 2020 - Jan. 2021St Louis, MO, United StatesAs a Product Owner at Charter, I work with Agile development teams to design, develop and deliver API-based platform that provides all ordering-related services required for sales channels to have their own experiences. Utilizing the Atlassian JIRA tool, our team meets daily to create, review and score development work necessary for the business goals. I lead the team in constant refinement and prioritization which enables the team to provide valuable Ordering API endpoint evolution.
Enterprise HoldingsProduct Owner
Jan. 2019 - Apr. 2020As a product owner, I managed a development team who implemented analytics tagging for our digital properties. By prioritizing work with business partners, engaging vendors and other marketing teams, we built a global data ecosystem. • Manage vendor relationship with development team • Coordinate requirements gathering for digital tagging and implementation of analytic tools Adobe Analytics and Google Tag management
• Managed Agile Kanban and Scrum boards in JIRA • Worked with Data Architect to develop road map for digital tagging strategy
• Administrator of Adobe Analytics tool, Google Campaign Manager, TMMData Platform, JIRA
Enterprise Rent-A-CarSenior Product Owner
May. 2009 - Jan. 2019Greater St. Louis AreaResponsible for leading the creation of and maintaining content for the EHI global digital properties to support business strategies and objectives using Adobe Experience Manager. • Led digital role in more than 50+ global websites – Enterprise, National and Alamo websites and apps
• Conducted site and translation localization reviews with EMEA marketing teams
• Managed vendor relationships: ISObar, SDL,Fare Office, Lionbridge, TDC, Accuity
• Experience managing relationships with global customers • Managed team of contractors
Enterprise Rent-A-CarNorth American Product Manager
Jan. 2008 - Jan. 2009Greater St. Louis AreaUpon Enterprise acquiring Vanguard, I led the integration team to migrate digital properties into the Enterprise family of products. • Managed Global partnership between Alamo/ Virgin- launching custom software with estimated 30MM in revenue
• Led North American Fleet updates- across multiple global teams
• Managed fleet images assets source tracking- Adobe photoshop
• Managed Global, email, SEM campaigns promos
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