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Work Background
GoodybagSales Representative, Account Manager, Photographer
Apr. 2012 - Jul. 2013AustinI started as a Sales Representative at Goodybag where I was responsible for acquiring leads and new businesses via cold calling, e-mailing, setting up face to face meetings, and walking into potential businesses. As we grew I moved into the position of Account Manager where I was the main point of contact for 40+ client accounts including troubleshooting and solving hardware/software issues, increasing consumer engagement through customer tutorials and assisting business owners with in-store promotions. I was responsible for documenting all of my daily activities through Sales Force and our in-house CRM. I worked directly with the Goodybag founders and my co-workers designing, implementing, & testing new processes for the company including HR, inventory, training, sales techniques, account management, and hardware installation. I worked several local start-up events introducing Goodybag to the public, signing up new users, and promoting our new products. Most recently the Lead Photography position was created for me where I was responsible for scheduling all photo shoots, managing freelance photographers, assisting customers with staging photos, taking pictures of their selected dishes, and editing & uploading photos to proprietary software. The majority of the time I was the first point of contact with new business after the sale was closed and remained as photography support for all businesses.
Canine HiltonHead of Training/Canine Behavior & Training Specialist
Aug. 2009 - Apr. 2012Austin, Texas AreaAs Head of the Training Department at Canine Hilton I was the primary point of contact for all training clients and developed goal-specific training programs based on the individual needs of the client. As a Certified Canine Behavior & Training Specialist I trained all board & train dogs, taught private lessons, performed in-home training, and organized & taught group classes. I assisted with front desk duties including scheduling appointments, answering phones, verifying and filing vet records, greeting clients, assisting with retail sales, and handling clients pets. I assisted the Kennel Manager with various duties including care of animals, cleaning runs, feeding, distributing medications, keeping accurate medical and behavior records, and maintaining the facility to the highest standards. I worked closely with the General Manager and Owners on developing marketing strategies, organizing charity events, and general community outreach. As part of this position I organized all facets of a large rescue event hosted at our facility including booking music, getting rescue groups organized and registered, booking security, designing t-shirts and all advertising. I was responsible for all of Canine Hilton's online networking and marketing including maintaining the company Facebook & Twitter accounts as well as writing and distributing our monthly newsletter through Constant Contact.
The Furr FactorOwner
Jan. 2007 - Jan. 2009
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