Canine HiltonHead of Training/Canine Behavior & Training Specialist
Aug. 2009 - Apr. 2012Austin, Texas AreaAs Head of the Training Department at Canine Hilton I was the primary point of contact for all training clients and developed goal-specific training programs based on the individual needs of the client. As a Certified Canine Behavior & Training Specialist I trained all board & train dogs, taught private lessons, performed in-home training, and organized & taught group classes. I assisted with front desk duties including scheduling appointments, answering phones, verifying and filing vet records, greeting clients, assisting with retail sales, and handling clients pets. I assisted the Kennel Manager with various duties including care of animals, cleaning runs, feeding, distributing medications, keeping accurate medical and behavior records, and maintaining the facility to the highest standards. I worked closely with the General Manager and Owners on developing marketing strategies, organizing charity events, and general community outreach. As part of this position I organized all facets of a large rescue event hosted at our facility including booking music, getting rescue groups organized and registered, booking security, designing t-shirts and all advertising. I was responsible for all of Canine Hilton's online networking and marketing including maintaining the company Facebook & Twitter accounts as well as writing and distributing our monthly newsletter through Constant Contact.