Amazing EZ-Screen Porch WindowsBusiness Development Coordinator
Oct. 2014 - Jun. 2016Minneapolis, MN• Manage national sales by following-up on leads, overcoming objections, and guiding clientele through the entire purchasing process
• Closed $648K in sales in 2015, which was 48% of entire company sales
• Effectively communicate with customers via phone, email, and text regarding sales, shipping, damage, recall, and warranty issues
• Point of contact for our builder, contractor, and lumber yard clientele across the country
• Process all warranties and subsequent back-charges with the manufacturer
• Create and implement processes and procedures for sales and customer service to streamline all aspects of daily business
• Research and implement new procedure to become Sales Tax compliant
• Train new account managers in sales tactics and the use of QuickBooks
• Liaison between customer service, sales, and the accounting department
• Produce creative marketing strategies for social media, email, and trade show marketing
• Maintain the website by uploading new pictures, testimonials, and information using WordPress
• Update the company’s FaceBook, Twitter, Pinterest, Houzz, YouTube, Google+, and Instagram accounts with our industry’s latest information and trends