Vanessa Herrera

Strategic Account Executive

Business Development ManagerUndergraduate Student👍 Sales & BizDevCustomer Success Manager🎓 StudentAccount Manager

As a Strategic Account Executive, my primary focus is on maintaining and expanding relationships with key strategic accounts. My performance is measured by my ability to achieve/exceed sales quotas, manage and grow these accounts, and maintain high levels of customer satisfaction. My excellent communication and presentation skills have been instrumental in fostering strong relationships with clients. Moving forward, I plan to leverage my expertise to tap into new markets and expand my customer base. In my role, it is crucial to align the company's product offerings with customer needs, create new sales opportunities, and ensure sustained business growth.

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Work Background

Berlitz CorporationDirector of Strategic Accounts

Jan. 2023 - Aug. 2024Miami, Florida, United StatesBerlitz offers a range of language and culture courses for adults, kids and teens, businesses, and more.

United Language GroupBusiness Development Manager

Apr. 2022 - Dec. 2022Medellín, Antioquia, Colombia

LingPerfect Translations Inc.Account Executive

Mar. 2019 - Apr. 2022

LingPerfect Translations Inc.Senior Strategic Account Manager

Sep. 2016 - Mar. 2019New York, United States

Day Translations, Inc.Senior Project Manager

Jul. 2009 - Aug. 2016Miami, Florida, United States• Direct customer contact focusing on excellent customer service • Preparing project estimates/quotes • Serving as a liaison between the client and the internal teams • Training and supervision of personnel • Client follow-ups • Invoicing • Quality Assurance

Bank of AmericaSenior Teller

Jan. 2004 - Mar. 2009Charlotte, North Carolina, United States• Working and balancing of cash drawer • Customer contact focusing on the delivery of world class customer service • Training and supervision of new tellers • Meeting daily goals, including selling bank products to customers • Balancing the main vault • Opening and closing of the banking center following company guidelines