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Work Background
Central HIITOwner and Health Coach
Jul. 2020New Jersey, United States
Well World Customer Success Specialist
Feb. 2020 - Jan. 2022United States
LifeDojoHealth And Wellness Coach
Sep. 2018 - Dec. 2019
Marlton Fit Body Boot CampHIIT Group Training and Nutrition Coach
May. 2018 - Jul. 2020Marlton, NJ
COUNTRY Financial®Supervisor
Jun. 2017 - Apr. 2018Bloomington, IllinoisMarketing Technology Supervisor
■ Direct the marketing technology landscape to include: best practices, tools and vendor recommendations, business requirements, project management, tool implementations and infrastructure. ■ Provide daily leadership and direction to team of analysts that are accountable for creating, maintaining and documenting detailed components for marketing systems. ■ Foster the highest level of commitment among team members and department through transparent communication about business challenges, successes and results. ■ Partner with team members to formulate, document and track progress towards professional and personal goals.
■ Create an environment which encourages people to think, behave, and make decisions autonomously to attain clear personal and team goals. ■ Facilitate the ideation and documentation, as well as achievement of team goals that contribute to successful attainment of departmental goals.
■ Takes personal responsibility for making tough decisions, meeting commitments and ensuring expected results are achieved.
TEKsystems Global ServicesDelivery Manager
Mar. 2015 - Jun. 2017Bloomington, IllinoisResponsible for onboarding, training and oversight of a team of approximately 100 Project Management and Planning consultants, ensuring successful delivery of service to one of our largest National clients.
TEKsystemsConsultant Management Program Manager
Aug. 2014 - Mar. 2015Bloomington, illinoisResponsible for onboarding and training, and resource management of approximately 100 -150 Project Planning and Management consultants working for one of our company's largest clients.
TEKsystemsConsultant Manager
Jan. 2013 - Aug. 2014Bloomington/Normal, Illinois AreaConsultant Manager responsible for 150+ project management professionals at a large Central Illinois insurance company.
TEKsystemsBusiness Analyst, Planner at a large Central Illinois Insurance company
Sep. 2010 - Jan. 2013Project Planner in Systems Department at a large Central Illinois Insurance company. I work on multiple projects to help deliver Systems Department improvements. Schedule and budget preparation and analysis for the projects is the main focus of my work; I work closely with Project Managers and Coordinators to ensure timely delivery of project objectives while maintaining budgeted funds.
Frontier CommunicationsExecutive Assistant to Regional Operations Manager
May. 2010 - Sep. 2010•Executive Assistant to Regional Operations Manager of Illinois and Wisconsin Dispatch Resource Center
•Administrative support to multiple Managers and Supervisors
•Execute and analyze regional and state reports daily to monitor company compliance to performance standards
•Create and maintain Dispatch Resource Center employee schedules as well as attendance and overtime logs
•Coordinate and implement orientation and new employee training for new Dispatch Resource Center employees
•Maintain regional staffing count, organizational charts and attrition documentation
•Utilize Microsoft products, Lotus Notes, AWAS Workbench, VRepair, NOCV, NSR database and other programs to assist Illinois Dispatch and Resource Center and Managers in ad hoc report and administrative requests
•Successful at managing/coordinating multiple projects and activities concurrently
TEKsystemsExecutive Assistant to Regional Operations Manager at Verizon/Frontier Communications
Jan. 2010 - May. 2010•Administrative support to multiple Managers and Supervisors
•Execute and analyze regional and state reports daily to monitor company compliance to performance standards
•Create and maintain Dispatch Resource Center employee schedules as well as attendance and overtime logs
•Coordinate and implement orientation and new employee training for new Dispatch Resource Center employees
•Maintain regional staffing count, organizational charts and attrition documentation
•Utilize Microsoft products, Lotus Notes, AWAS Workbench, VRepair, NOCV, NSR database and other programs to assist Illinois Dispatch and Resource Center and Managers in ad hoc report and administrative requests
•Successful at managing/coordinating multiple projects and activities
TEKsystemsOrganizational Support Specialist at a large Central Illinois Insurance company
Aug. 2008 - Dec. 2009•Successful at managing/coordinating multiple projects and activities concurrently
•Coordinate and organize multiple teams’ meetings, agendas, meeting minutes and action items
•Administrative support to multiple Service Managers and Directors •Assist with creation and distribution of department wide communications
•Organize analyst training and coordinate with Learning Strategist team to maintain analyst training programs
•Assist with Systems department orientation for new and transferred employees
•Create and maintain Area Support team communication calendar •Schedule and prepare weekly and monthly employee time allocation reports for management
•Prepare Area Roadmap and Schedule of work that incorporates multiple team’s activities
•Utilize Microsoft products, Lotus Notes, Primavera Project Management program, Cognos, WebTrends, HP Service Manager and other programs to assist Area Support Team and •Managers in ad hoc report requests
•Successful at managing/coordinating multiple projects and activities concurrently
City of Bloomington Water DeptSupport Staff IV
Apr. 2005 - Aug. 2008•Coordinate and manage meter maintenance program and maintain records of meter service division
•Work with accounts payable system to complete all departmental purchase orders
•Handle payroll for 50 plus employees in the water department
•Utilize Cisco multi-line phone system for customer service responsibilities
•Set up payment arrangements for customer accounts
•Assist customers and resolve complaints
•Prepare departmental correspondence, notices and reports
•Train new staff members on the billing system, reports and procedures
•Maintain staff activity calendar and ensure activities are completed in a timely fashion
•Process payments, balance register and prepare deposits
•Successfully handle multiple projects simultaneously
•Conduct business through competent use of Microsoft Excel, Word, Outlook and Power Point
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