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Work Background
InditexSenior Product Manager & Product Team Leader
Nov. 2019Arteixo, Galicia, Spain
INGProduct Owner
Apr. 2019 - Oct. 2019Madrid y alrededores, España- Requirements gathering, analyzing and performing gap analysis and scoping work.
- Client stakeholder management, UAT testing.
- Solution architecture support.
- Impact analysis of change in requirements.
- Ability to conduct trainings and mentor junior team members.
- Involved in design reviews on solutions by module teams and customer solution proposals.
Sopra SteriaProduct Owner
Oct. 2017 - Apr. 2019Madrid y alrededores, EspañaProduct Owner at ING
Model Bank - Requirements gathering, analyzing and performing gap analysis and scoping work.
- Client stakeholder management, UAT testing.
- Solution architecture support.
- Impact analysis of change in requirements.
- Ability to conduct trainings and mentor junior team members.
- Involved in design reviews on solutions by module teams and customer solution proposals.
Professional AnswerProduct Manager
Oct. 2016 - Sep. 2017Madrid y alrededores, España- Support presales and marketing departments to help them understand the product positioning, the value proposal and key benefits.
- Development of specific documentation for the commercial department to support the sales process.
- Support presales and marketing departments to help them understand the product positioning, the value proposal and key benefits.
SageProduct Manager / Product Owner
Oct. 2011 - Oct. 2016Madrid y alrededores, España- Specify market requirements for current and future products by conducting market research supported by on-going visits to customers.
- Manage the Treasury product life cycle from Product Plan to Release to Market.
- Define the product release requirements in collaboration with support, consultant and sales departments.
- Communicate with all offices of the company to promote the product.
- Support presales and marketing departments to help them understand the product positioning, the value proposal and key benefits.
SageInstalled Base Supervisor
Oct. 2010 - Oct. 2011Madrid Area, Spain- Accountable to the best use of our products by our customers.
- Define actions to improve the quality of products and services.
- “Extraordinary Customer Experience” Program promotion.
SageBusiness Consultant
Nov. 2008 - Oct. 2010Madrid Area, Spain- Functional analysis to define migration and new implementation projects on Sage XRT Treasury products
- Product presentation in events, forums, seminars...
- Development of specific documentation for the commercial department to support the sales process.
- Collaboration with the marketing department in conducting documentation, campaigns and presentations.
SageFunctional Consultant
Sep. 2006 - Nov. 2008Madrid Area, Spain- Training & Consulting on Sage XRT Treasury Products: Treasury, Financing & Investment, Budget, - Foreign Exchange, and Reconciliation modules.
- Follow-up situations accurately and develop specific solutions.
Volkswagen Financial ServicesCustomer Service
Jun. 2003 - Sep. 2006Madrid Area, Spain- Follow-up customer financing operations.
- Manage contract life cycle: early redemptions, switch rates, change on dates or participants, etc.
- Unpaid processes - negotiating the payment of outstanding dues.
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