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Work Background
Senior Product Manager & Product Team Leader
InditexSenior Product Manager & Product Team Leader
Nov. 2019Arteixo, Galicia, Spain
Product Owner
INGProduct Owner
Apr. 2019 - Oct. 2019Madrid y alrededores, España- Requirements gathering, analyzing and performing gap analysis and scoping work. - Client stakeholder management, UAT testing. - Solution architecture support. - Impact analysis of change in requirements. - Ability to conduct trainings and mentor junior team members. - Involved in design reviews on solutions by module teams and customer solution proposals.
Product Owner
Sopra SteriaProduct Owner
Oct. 2017 - Apr. 2019Madrid y alrededores, EspañaProduct Owner at ING Model Bank - Requirements gathering, analyzing and performing gap analysis and scoping work. - Client stakeholder management, UAT testing. - Solution architecture support. - Impact analysis of change in requirements. - Ability to conduct trainings and mentor junior team members. - Involved in design reviews on solutions by module teams and customer solution proposals.
Product Manager
Professional AnswerProduct Manager
Oct. 2016 - Sep. 2017Madrid y alrededores, España- Support presales and marketing departments to help them understand the product positioning, the value proposal and key benefits. - Development of specific documentation for the commercial department to support the sales process. - Support presales and marketing departments to help them understand the product positioning, the value proposal and key benefits.
Product Manager / Product Owner
SageProduct Manager / Product Owner
Oct. 2011 - Oct. 2016Madrid y alrededores, España- Specify market requirements for current and future products by conducting market research supported by on-going visits to customers. - Manage the Treasury product life cycle from Product Plan to Release to Market. - Define the product release requirements in collaboration with support, consultant and sales departments. - Communicate with all offices of the company to promote the product. - Support presales and marketing departments to help them understand the product positioning, the value proposal and key benefits.
Installed Base Supervisor
SageInstalled Base Supervisor
Oct. 2010 - Oct. 2011Madrid Area, Spain- Accountable to the best use of our products by our customers. - Define actions to improve the quality of products and services. - “Extraordinary Customer Experience” Program promotion.
Business Consultant
SageBusiness Consultant
Nov. 2008 - Oct. 2010Madrid Area, Spain- Functional analysis to define migration and new implementation projects on Sage XRT Treasury products - Product presentation in events, forums, seminars... - Development of specific documentation for the commercial department to support the sales process. - Collaboration with the marketing department in conducting documentation, campaigns and presentations.
Functional Consultant
SageFunctional Consultant
Sep. 2006 - Nov. 2008Madrid Area, Spain- Training & Consulting on Sage XRT Treasury Products: Treasury, Financing & Investment, Budget, - Foreign Exchange, and Reconciliation modules. - Follow-up situations accurately and develop specific solutions.
Customer Service
Volkswagen Financial ServicesCustomer Service
Jun. 2003 - Sep. 2006Madrid Area, Spain- Follow-up customer financing operations. - Manage contract life cycle: early redemptions, switch rates, change on dates or participants, etc. - Unpaid processes - negotiating the payment of outstanding dues.
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