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Work Background
Network InternationalOperations Project Manager
Feb. 2025Dubai, United Arab Emirates
Network InternationalBusiness Transformation
Nov. 2023 - Jan. 2025Dubai, United Arab Emirates• Building the internal technology platform library
• Leading transformation initiatives within the Payments Technology division.
• Managing internal Technology Partnerships agenda and staff engagement strategy.
• Technology communications and events
Payfast by NetworkLead Programme & Product Delivery Manager
Apr. 2023 - Oct. 2023Cape Town, Western Cape, South AfricaKey Deliverables
• Champion Programme Management for RSA within the scope of revenue-, compliance-, operations-, brand-, audit-, and commercial programmes
• Establishing a new department, defining processes and their implementation • Work swith leading global brands like Mastercard, Visa, Betway, and national changemakers like Takealot, Capitec Bank, and Transaction Junction.
• Presentations to internal forums and Executive Committees • Worked with all cross-functional internal stakeholders to diagnose, design and implement new initiatives while tracking and monitoring across all functions and keeping stakeholders engaged and their expectations managed.
• Triaging relentlessly and manage pressure within a fast-paced, dynamic environment.
DPO Pay by NetworkProduct Marketing Manager for Africa
Nov. 2021 - Mar. 2023Cape Town, Western Cape, South AfricaKey Deliverables
• Translate technical products into comprehendible merchant-facing communication.
• Strategic product positioning for 23 countries across the MEA region
• GTM launches and version update launches for products, features, solutions, payment methods, integrations, and other technical products and systems.
• Strategic account-based marketing with central African banks (EcoBank, FNB), airlines (Kenya Airlines, Uganda Airlines), mobile network operators (Airtel), and global card associations (Mastercard)
• Create cohesive and on-brand product messaging across the entire portfolio across all touchpoints that are adaptable to all countries and all business segments.
• Crafting highly targeted campaigns for flagship products
• General marketing collateral and creating product-relevant presentation decks for industry-based key accounts.
• Manage change amongst people brought about by mergers and acquisitions.
• Oversee and manage extensive cross-border collaboration with in-country teams across Africa.
• Craft print and SEO-optimised content that is awareness-based for highly targeted audience segments.
• Product and market research • Presentations to executive forums
• Provide training on product portfolio to internal teams.
DPO GroupMarketing Specialist
May. 2021 - Nov. 2021Cape Town, Western Cape, South Africa• Planning GTM launches for identified products and features
• SEO optimised copywriting
• Competitive research
• Creating the content framework for a custom-built company website
• Research presentations to internal working-group forums
• Translating technical products into comprehendible Merchant facing communication
• Delegating projects amongst a small team with strict and tight deadlines
• Technical email communication to existing and new merchants
• Event coordination • Strategic product marketing with banks
DPO GroupProduct Owner: eCommerce
Feb. 2021 - May. 2022Cape Town, Western Cape, South AfricaKey Deliverables
• Work with Technology, Development, Infrastructure, Compliance, Sales, and Customer Service to enhance the eCommerce product experience and interface.
• Champion the product build, ensuring a merchant-centric mindset was adopted when scoping specs for enhancements and marketing.
• Responsible for the marketing function from strategy to go-to-market launch.
• Prioritise feature and functionality deployments within strict timelines.
• Provide technical website support on queries.
• Collaborate on RFPs for strategic partners.
• Create email journeys for newly onboarded merchants.
DPO GroupMarketing Officer: PayGate
Jul. 2019 - Apr. 2021Cape Town Area, South Africa
DPO South AfricaMarketing Assistant
Aug. 2018 - Jun. 2019Cape Town Area, South Africa
SiD Secure EFTMarketing Assistant
Aug. 2018 - Jun. 2019Johannesburg Area, South Africa
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