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Network Power<100 people
Roles
✔️66%
IT
🧨66%
Consulting
🔥33%
Startup Founder
Geos
🇮🇳33%
India
🇵🇱33%
Poland
Work Background
TixnetCo-Founder and Chief Operating Officer
Mar. 2024GermanySpearheading strategies to steer the company’s future in a positive direction.
- Driving the company’s operating capabilities to surpass customer satisfaction and retention, and company goals.
- Monitoring invoices, money handling procedures, accounting, and bank processes.
- Preparing timely and accurate financial performance reports.
- Overseeing marketing initiatives and implementing better business practices.
- Delegating responsibilities to ensure staff members grow as capable participants.
- Employing various initiatives to coach employees to optimize their capabilities.
- Completing performance reviews in a prudent manner.
- Assessing and implementing improved processes and new technologies, and collaborating with management regarding the implementation of these improvements.
TicomboChief Operating Officer
Oct. 2021Berlin, Germany- Spearheading strategies to steer the company’s future in a positive direction.
- Driving the company’s operating capabilities to surpass customer satisfaction and retention, and company goals.
- Monitoring invoices, money handling procedures, accounting, and bank processes.
- Preparing timely and accurate financial performance reports.
- Overseeing marketing initiatives and implementing better business practices.
- Delegating responsibilities to ensure staff members grow as capable participants.
- Employing various initiatives to coach employees to optimize their capabilities.
- Completing performance reviews in a prudent manner.
- Assessing and implementing improved processes and new technologies, and collaborating with management regarding the implementation of these improvements.
Crypto.comCustomer Experience Associate (Social media)
May. 2021 - Jul. 2021
Crypto.comCustomer Experience Associate
Nov. 2020 - May. 2021
Mr JeffPartner Success Manager
Dec. 2019 - Nov. 2020Valencia, Spain- Being attentive to partner needs at all times and identify up-sell opportunities
- Being responsible for identifying key strategies for revenue acceleration and conducting QBRs
- Developing and executing partner success plans, as well as tracking and reporting on key metrics to ensure adoption and success
AppenTranscriptionist
Jul. 2019 - Oct. 2019Listening to audio files and writing down what you hear following provided guidelines and conventions.
The purpose of this project is to improve machine speech recognition.
LionbridgeSocial Media Evaluator
Dec. 2018 - Dec. 2019Berlin Area, Germany- Rate the quality and relevance of ads
- Assign posts to a predefined category of topics
- Answer questions about the intent behind searches on social media platforms
- Evaluate claims stated in pieces of content such as images and videos
TicomboKey Account Manager
Jun. 2018 - Sep. 2021Berlin Area, Germany- Developing and sustaining solid relationships with key clients that bring in the most income for the company.
- Addressing and resolving key clients’ complaints.
- Acting as the main point of contact between key clients and internal teams.
- Supervising the account teams assigned to each key client.
- Communicating and collaborating with the advertising, design, marketing, sales, and logistics departments to ensure that key clients’ needs are met.
- Compiling reports on account progress, goals, and forecasts for account teams and stakeholders.
- Developing a thorough understanding of key clients' needs and requirements and preparing customized solutions.
- Negotiating contracts with key clients and meeting established deadlines for the fulfillment of each client's long-term goals.
TicomboIntern
Feb. 2018 - Jun. 2018Berlin, GermanyCustomer service Coordination Account management Marketing Logistics
KarollIntern
Jul. 2014 - Jul. 2014Sofia, Bulgaria- worked at the accounting department
B2B CosmeticsIntern
Aug. 2013 - Aug. 2013Oberwil, Switzerland- worked at the accounting, administration and purchases departments.
Student Brokerage Company Karoll JrFront Office
Oct. 2011 - Apr. 2014Sofia, Bulgariaenlarged knowledge about: - Money Market Forex; - CFDs; - Bulgarian Stock Exchange.
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