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<100 people
Roles
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Business Owner
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C-level Executive
Geos
Work Background
Gucci
Team Manager
Mar. 2017
Milan Area, Italy
Banana Republic
Personal Shopper Supervisor and Coach Trainer
Dec. 2010 - Nov. 2016
Corso Vittorio Emanuele II 24/28
Work closely with key head office functions to remain abreast of brands strategy and essence. Build, drive and deliver the Banana Personal Shopping service. Provide customers with an outstanding and memorable shopping experience while developing the business to reach set goals and targets. I have impact on the stores overall service proposition. I strive to enhance the day to day customer experience through delivering inspirational staff training and mentoring.
Antonia Boutique Srl
Senior Personal Stylist
Feb. 2001 - Apr. 2010
Via Cusani 5
Selling of multiple luxury brands. Main focus was to generate multiply sales through effective outfit building relevant to customer’s brief. Increase spend of customers and maintain customer loyalty by developing an intuitive understanding of individual’s style needs and preferences in relation to their lifestyle. Replenish of stock and arranging products or merchandise to respective areas. Create appealing visual displays of products to be sold. Provide excellent customer service to all customer types, resulting in effective relationship building. Proactively follow up and maximize sales opportunities on all clients, turning sales contacts into repeat business and building client database. Optimum product knowledge of forthcoming, new and existing product at all times.
Prada
Secretary for Corporate Advertising & PR Manager
Jan. 2000 - Jan. 2001
Via Maffei, 2 Milan
Coordinate office management activities to aid PR & Corporate Advertising Manager Screen incoming correspondence and ensure delivery to intended recipient. Produce reports, prepare meeting agendas and collect related material. Review and proofread documents for manager’s signatures. Read and screen incoming correspondence and reports; make preliminary assessment of the importance of materials and organize documents, handle some matters personally and forward appropriate materials to staff and Manager. Receive and screen incoming calls and visitors, determine which are priority matters and alert manager accordingly. Prepare agenda and collect materials for meetings, conference calls, and keep records of proceedings as required. Organise domestic and foreign travel arrangements; prepare itineraries, prepare and compile travel vouchers, and maintain all travel records.
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