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Work Background
RDT ENGINEERSManufacturing IT Engineer Team Lead
Jan. 2024
Ardova PlcNetwork Administrator / 3rd Line Support
Aug. 2020 - Sep. 2022Lagos, NigeriaProviding 3rd line technical support for hardware and software issues, providing advanced troubleshooting and problem resolution. Working collaboratively with architecture, security engineering and operational teams to define and deliver cloud solutions. Collaborating with cross-functional teams to design, analyse, implement, and maintain complex network infrastructure. Provide application support for SAP S/4HANA during development, QA (test) and deployment after successful testing. Deployed Sophos XG firewall and Sophos endpoint across the organisation to improve network and data security. Azure AD and Microsoft Office 365 administration for user management, account reset and licensing, distribution list creation and update when needed.
ITwize Technology LtdTechnical Support Engineer
Oct. 2018 - Aug. 2020Victoria Island, LagosMobile device management using SCCM (Microsoft Intune). Managed client-based servers ensuring high availability and security. Proficiently managed virtualised environments using VMware and Hyper-V, optimising resource utilisation. Led the migration of on-premises Exchange server infrastructure to Azure, resulting in improved scalability and cost-efficiency. Oversaw a team of administrators and technicians, providing guidance and support for infrastructure projects. Managed a multi-site network with a focus on security, data integrity, and uninterrupted service.
HydroDive GroupIT Officer
Jan. 2014 - Sep. 2018Apapa, LagosProviding 2nd and 3rd line technical support for hardware and software issues, providing advanced troubleshooting and problem resolution. Configured and maintained cisco routers, switches, and fotigate firewalls, ensuring network security and performance.
Computer Resource Center, Federal University of TechnologyWeb Liaison Officer
Nov. 2011 - Oct. 2012Content management on the Units webpage on the university website.
User support and system troubleshooting.
Site wiring for data-point connection in offices.
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