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Work Background
Cricket WirelessRetail Operations Support/Help Desk Tier I
Feb. 2022Atlanta, Georgia, United StatesSoftware and Hardware Troubleshooting
Helping/ resolving authorized retailers who call in with software issues and/or hardware issues ranging from networking connections to software repair
Utilize teamviewer, command prompt, and cherwell ticketing system
Systems and devices worked on include PC, iPad, Combox, Ingenico, dell and netgear switch, cloud based firewalls
Rising Star Recipient
VocoVisionAccount Executive
Jun. 2021 - Nov. 2021Atlanta, Georgia, United StatesPlacing Special Education Disciplines including: SLP, DHH, TVI, School Psychologist, OT, PT.
Recruiting through job posting, cold calling/email, warm leads. Contacting potential new clients, creating orders based on their needs.
Managing placed candidates.
Triad Machinery Inc.Sales and Customer Service Manager
Jan. 2019 - Jun. 2021Greater Atlanta Area
Dunaway GardensCustomer Service
Aug. 2015 - Nov. 2018Newnan, GAResponsible for Clientele safety
Organization of Events
SuperGreen SolutionsCustomer Account Specialist
Mar. 2015 - Aug. 2015Newnan, GeorigaSocial Media creator
Responsible for maintenance of computers
Creation of advertising
YokogawaSummer Internship
May. 2014 - Aug. 2014Newnan, GeorgiaCustomer Service Internship
Creation of Documents and constant contact with clients
YokogawaSummer Internship
May. 2013 - Aug. 2013Newnan, GeorgiaFactory Internship
Building and disassembling materials for shipping
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