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Work Background
Noelle’s Foster KittensVice President
Apr. 2023United States• Assist in managing the nonprofit's day-to-day operations, ensuring that all activities align with the organization's mission and vision.
• Provide innovative ideas and forward-thinking strategic initiatives to help achieve the organization's goals.
• Develop compelling messages, educational material, and marketing content utilizing various platforms and programs to increase reach and awareness.
• Plan, organize, and implement services that streamline operations, ensuring efficiency and increasing our rescue capacity.
• Develop and execute internal processes, policies, and operational systems, while also evaluating and identifying opportunities for improvements to enhance effectiveness.
• Secure funding for the nonprofit through various channels, including building partnerships with the community and local businesses, pursuing sponsorships, and applying for grants.
• Take responsibility for planning, organizing, and overseeing fundraisers and campaigns aimed at securing financial support.
• As the spokesperson for the nonprofit, my role will have a substantial impact.
Effectively communicating our mission and vision is crucial for engaging our stakeholders and advancing our cause.
TaxWorks PlusAdministrative Assistant
Jan. 2023 - Mar. 2024United States• Assisted and managed the day-to-day operations of the business.
• Handled all office related tasks such as filing, generating reports, scheduling, managing supplies.
• Managed the schedule of 3 tax preparers and supported approximately 1,300 clients.
• First point-of-contact for all clients, strategically analyzed and assessed individual cliental needs.
• Ensured process and procedures were followed and streamlined workflow to ensure positive client experience.
UPMC HamotClinician
Jul. 2021 - Oct. 2022As the unit leader and manager of nursing practice, I was responsible for fostering a culture of excellence in patient care.
• I supervised a clinical staff of 40+, 38% of whom were direct reports, and continually sought ways to integrate research and best practices to enhance the quality of care and improve the work environment.
• We successfully implemented departmental improvement initiatives by utilizing processes such as Lean and PDSA, which significantly enhanced care quality and the work environment.
• I assessed and improved the onboarding and orientation process, creating new educational manuals for nurses and patient care technicians.
• By evaluating the effectiveness of our onboarding procedures, l identified areas for improvement based on staff feedback, trends, and research.
• I completed employee evaluations, participated in the hiring process, and managed the daily performance of my team. During this time, I also stepped in as the interim unit director to fulfill unit-based financial requirements and lead quality improvement initiatives.
BioTrace Medical Inc.Clinical Specialist
Apr. 2019 - Nov. 2021Eastern United States• As a clinical liaison between sales, management, and medical staff, I facilitated the implementation of devices and monitored patient outcomes.
• I played a crucial role in significantly increasing device utilization and promoting account independence.
• I conducted training sessions tailored to meet customer needs, focusing on device usage and industry knowledge. By employing various educational methods during presentations and demonstrations, I ensured that the training sessions were effective.
• I educated and trained physicians and hospital personnel across multiple states on the technical aspects related to our product.
• I kept accounts informed about the latest technology, developments, and research in related areas of the industry.
• I served as a resource for clinical and technical support, identifying customers' needs,
goals, and constraints to help them achieve their objectives.
UPMCProfesional Staff Registered Nurse
Aug. 2017 - Feb. 2019Erie, Pennsylvania Area• Promoting health and wellness by helping patients improve their quality of life.
• Responsible for monitoring, documenting and evaluating a change in health status.
• Accountable in providing patient and family education and developing individualized plan of care.
• Liable for supervising and supporting nursing staff, making assignments and directing nursing tasks and operation.
Village Surgicenter PACU Registered Nurse
May. 2017 - Sep. 2018Erie, Pennsylvania Area• Responsible in the management and care of patients who are waking up from anesthesia after surgery.
• High-pressure, fast-paced environment that required monitoring vital signs, level of consciousness, and managing post-operative side effects.
• Expected to interact with families, physicians, other surgical staff members, as well as medical device sales reps.
Saint Vincent Medical Center Staff Nurse
Feb. 2017 - Jun. 2017Erie, Pennsylvania Area• Specialized nursing area requires you to have the skills necessary to treat critically ill patients who are at high risk for life-threatening health conditions.
• High-stress position requires the ability to assess a patient's condition, plan and implement patient plan of care.
• Expected to assist physicians in performing bedside procedures, collaborating with fellow staff members, and providing education and support to patients and families.
• This position instilled skills of critical thinking, communication, organizational skills, and compassion.
Greater Erie Surgery Center- Dr. Alan Esper D.O. Procedure Tech/ Offical Support
Jan. 2015 - Feb. 2017Erie, Pennsylvania Area• Exposure to OR procedures and protocol, aseptic technique.
• Involved in the sterilization process of surgical instruments. • Assisted the surgeon during the procedure
• Supported office staff in the day-to-day functions.
TaxWorks Plus, IncReceptionist
Jan. 2008 - Apr. 2015Erie, Pennsylvania Area• Served as a central point of contact for clients by providing exemplary customer service.
• Supported the consultants while maintaining day-to-day operations and handled extra projects as needed.
• This position required the ability to multitask by managing the reception area, handled all incoming and outgoing correspondences, and provide administrative support for the office.
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