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Work Background
General Manager | Nas Travels
Nas DailyGeneral Manager | Nas Travels
Dec. 2023Dubai, United Arab Emirates☑️ Keeping 80% of clients coming back by delivering great service and making every trip profitable. ☑️ Bringing in leads organically through smart cross-promotion with other projects, saving on ad costs. ☑️ Leading an effective team with clear roles, cutting down on unnecessary meetings and boosting productivity without micromanaging.
Head of Operations | Nas Travels
Nas Daily StudiosHead of Operations | Nas Travels
Jun. 2023 - Dec. 2023Dubai, United Arab Emirates☑️ Took charge from the ground up, building the team and setting up operations for a brand-new project. ☑️ Built strong relationships with B2B partners, created a booking portal, and developed sales funnels to kickstart the company’s growth. ☑️ Set up a more efficient CRM system with automated processes, reducing the need for manual tracking and improving overall workflow.
Head of Operations
E-Tips Head of Operations
Dec. 2021 - Jun. 2023Dubai, United Arab Emirates☑️ Launched new food-tech products that boosted revenue by 75%, filling gaps in the market. ☑️ Worked closely with the development team to align product development with goals, speeding up time-to-market. ☑️ Spearheaded market expansion into LATAM and GCC regions, acquiring 500+ B2B customers in six months.
Key Account Manager
нетмонетKey Account Manager
Apr. 2019 - Dec. 2021Moscow, Russia☑️ Secured over 200 long-term contracts with restaurant chains, generating $350,000 in annual revenue. ☑️ Successfully closed 800 high-value leads, contributing $50,000 in monthly revenue growth. ☑️ Onboarded new team members, contributing to company's expansion into a team of 200+ professionals
Cabin Crew
EmiratesCabin Crew
Jan. 2016 - Jul. 2018Dubai, United Arab Emirates☑️ Selected among the top 2% of applicants for world-class service delivery. ☑️ Collected over 60 written appreciation letters onboard, reflecting outstanding service and professionalism. ☑️ Achieved top seller status for onboard duty-free sales through exceptional customer engagement.
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