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Work Background
Spearpoint CoachingFounder - Spearpoint Coaching
Mar. 2023St Paul, Minnesota, United States
EOS WorldwideFormer EOS Implementer
Mar. 2019 - Mar. 2023Orange County, California, United States
Sandler TrainingSales and Executive Leadership Coach
Jan. 2017 - Jul. 2018Irvine CA
M1 Core Traction (formerly M1 Consulting Group/Wolfgang Consulting)Owner
Sep. 2015 - May. 2021Orange County, California Area
Western GraphicsPresident/COO
Mar. 2014 - Sep. 2015St. Paul, MNIn this memorable leadership role, I shifted the culture to focus specifically on client needs, which directly affected our margins and bottom line. By refreshing the company’s leadership and modernizing our approach, we created a collaborative environment in which each team recognized the value of and relied completely on the others. In order for this model to work, however, we needed to define department boundaries, set up new job functions, and hold ourselves accountable to deadlines and costs. As a result of our concentrated efforts, we measured up to 8% growth when the printing industry generally was contracting up to 20% post-recession. As a leader of team performance, I reinforced this culture with implementation of a number of new strategies in the following disciplines
* Adherence to schedule
* Lean manufacturing
* Account management
* Process improvements
* Cost containment One major way we made this shift in values and approach more effective was to design and institute a friendly process improvement competition among the departments. By encouraging each group to invent and implement new was to maximize productivity and decrease costs, I gave each employee a strong sense of ownership of business processes, from, manufacturing to customer care and retention to our standing in the marketplace.
Securian Financial GroupDirector, Graphic Services - President / Chief Operating Officer Securian Financial - Vivid Print So
May. 2010 - Mar. 2014Greater Minneapolis-St. Paul AreaI held dual roles of director of graphic services for our internally facing division and president / COO for our externally facing operations. Initially, I recognized that our processes and technologies required immediate updating and alignment to our financial goals. With respect to business strategy, marketing, and sales, I modernized the brands and dynamically grew sales for both business arms. This strategy involved building our business presence externally with the new Vivid brand and upgrading our customer management strategy both internally and externally, so we were able to reclaim hundreds of thousands in customer business over 1.5 years. Furthermore, I brought in a manufacturing information system to track all aspects of our process, so that we could more effectively focus on profitable projects. On the sales side, I ensured our sales group understood their obligations to see projects through—not just to sign them and turn them over to our manufacturing team. With this refreshed accountability they brought in better customers that served company goals more effectively. Similarly, I reworked our relationships with print brokers to ensure that our contracts with them achieved the right profitability. Overall, we achieved a complete business turnaround in very few years.
CGS Publishing Technologies International, LLCDirector, Digital Print Systems
Nov. 2006 - May. 2010Greater Minneapolis-St. Paul Area
ThomsonTechnical Supervisor
Jan. 1999 - Dec. 2006Greater Minneapolis-St. Paul AreaThomson Legal and Regulatory (West Group), Eagan, MN. Led 40-person department producing 1B+ pages/year, including project management, emerging technology, process improvement, training, capital investment, budgeting, and vendor management.
USMCU.S. Marine, Line Division Manager, QA Representative, Presidential/Fleet Helicopter Crewchief, U.S.
Jan. 1989 - Dec. 1999MCAS Tustin, MCAF Quantico, MCAS Kaneohe BayCH-53 D/E, VH-3D Crewchief
Flight line Division Manager
Quality Assurance
Marine One Crewchief Managed operations, production, quality programs, and training of line division with ~50 Marines and $192M in assets. Led division in successful overseas deployments and operations.
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