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Design
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Work Background
METRO.digitalUX Designer
Jun. 2021Cluj, Romania🔅 Field • Employee application - Goods inbound 🔅 Key Responsibilities • Engaged in discovery sessions with the Product Owner and team leader to understand stakeholder workflows and challenges.
• Identified opportunities to integrate new features and optimize user flows.
• Designed and presented user flows, refining them based on feedback from stakeholders.
• Developed user experiences and interfaces utilizing our in-house design system.
• Collaborated closely with the development team to ensure seamless implementation.
• Conducted visual QA to verify that the implementation aligned with the design.
• Integrated CSAT (Customer Satisfaction) tools.
• Performed usability testing to validate design decisions. ----------.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.----------- 🔅 Field • Metro’s analytical platform 🔅 Key Responsibilities • Investigating the use of this tool • Defining the typology of users In-depth interviews with different typologies • Facilitating discovery workshops • Understanding the needs of users and the obstacles they might face in using this platform • Preparation and running CSAT survey • Collect data and create dashboards to present to the team • Promote the benefits of using this platform inside the company 🔅Key Achievements • Discovered that users avoid working with this platform due to lack of knowledge or time • Evidence of a need of more training and customer support in order to help users • DATA rows started to have useful description 🔅 Core competencies • Adaptability - working in a new environment • Facilitation - being able to draw out needs and issues through different activities/workshops • Analyse - extract the main idea of a situation and present to the team • Curious - new tool, new skills developed
Banca TransilvaniaUX & UI Designer
Mar. 2020 - Jun. 2021Cluj, RomaniaUI/UX Design: Led the user interface and user experience design for a digital wallet app.
Feature Flow Creation: Developed new user flows for various features.
Design System Development: Created a comprehensive design system for both Android and iOS platforms.
Adaptation to Business Needs: Ensured a deep understanding of business needs and remained flexible with shifting priorities.
Development Team Support: Provided detailed support to the development team by explaining user flows, behavior transitions, assets, and specifications.
Thorough Context Understanding: Asked numerous questions to fully grasp the entire context of the project.
Additional Design Requests: Handled various other internal design requests.
Key Challenge: Navigated the entire project during the pandemic, adapting to remote work challenges while maintaining productivity.
evozonUI Designer
Oct. 2017 - Mar. 2020Cluj County, RomaniaMedical Application Development: I contributed to the development of two medical applications, gaining valuable insights into the medical field and understanding how various diseases can impact digital user experiences.
Focus on Accessibility and Usability: Ensuring accessibility and usability was a top priority throughout the project.
Prototype Creation: Developed clickable prototypes using InVision and Marvel to facilitate testing and feedback.
User-Centered Design: Participated in user interviews, including one with a caregiver, which underscored the importance of designing products based on direct input from end-users.
Collaboration at Evozon: At Evozon, I had the opportunity to grow professionally by learning and collaborating with various teams.
Technical Support: Delivered specifications, assets, and provided visual QA support to our engineering teams.
Wireframe Design: Created wireframes to map out user flows and enhance understanding of the user journey.
Feature Requirements: Defined requirements for certain features in line with client protocols.
Additional Contributions: Worked on other internal UI designs for local websites and provided mentorship to new team members.
SoftvisionUI Designer
Dec. 2016 - Oct. 2017Cluj County, Romania- outsourcing project for an American company called Pinger. - ongoing UI development for Sideline application (an app that offers you a 2nd phone number
) based on users' feedback. - participating in a redesign process for Sideline application. - creating a material design in order to help the development team and having consistency in the application - offering development support and offering Visual QA. Making sure that the design is implemented as per the original thinking. - weekly calls with the team leader from the USA - working in JIRA tracking task for better workflow organization
Ve InteractiveMid Designer
May. 2015 - Dec. 2016Cluj County, RomaniaBeing the first designer hired in Cluj Napoca for this company, I had the chance to be involved in the team growth
.
- e-commerce design based on internal templates - designing e-mail newsletters, web banners, VePanel and other internal products which facilitated to recall the potential clients in order to buy different products - working very closely with the development team in order to align the product designed - close collaboration with the marketing team in order to understand the clients' needs - reading briefs and understanding client needs by offering the perfect design solutions based on their identity - graphic design for our HR department
Lateral Inc.Visual Designer
Sep. 2014 - Apr. 2015Cluj-Napoca- working very closely with the UX senior for different UI design - motion video for internal projects - understanding wireframes and creating the user interface design
New HaircutGraphic Designer / Web Designer
Aug. 2013 - Jun. 2014Timisoara- design for different local events - creating pitch design for different companies - motion video for an internal purpose - web design for various type of clients - working in collaboration with the design team - brochure design
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