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Work Background
Callan Hawkins
Strategic Advisor
Jan. 2024
United Arab Emirates
Advising on transformation initiatives with corporate clients across the GCC and wider Middle East.
Zedd Haytch
Director, Strategy & Transformation
Feb. 2021
United Arab Emirates
Zedd Haytch is a boutique organizational development firm that offers tailored solutions to meet the unique needs of each client. They have a team of experienced consultants who can help with a variety of challenges, including business setup, marketing strategy, and enterprise transformation.
Independent Consultant
Strategic Performance Transformation Leader
Aug. 2018
Europe, Middle East, Asia Pacific
Senior Interim Transformation and Change Management consultant to numerous Human Capital Transformation Programmes across global firms.
The Adecco Group
Senior Transformation Manager
Jun. 2015 - Jul. 2018
United Kingdom
• Led PMO, driving 20% productivity gains • Implemented performance frameworks with scorecards and KPIs • Led performance reviews, addressing gaps • Developed change management strategies for successful initiative adoption across units.
Atos
Operations Manager (Pre-sales)
Nov. 2014 - Jun. 2015
Birmingham, United Kingdom
Built team that delivered technical and commercial elements of presales change proposals to 50+ clients across Manufacturing, Retail, Transport and Government sectors including 8 major accounts with TCV > £5m.
Atos
Presales Manager
Mar. 2013 - Oct. 2014
Birmingham, United Kingdom
Owner of presales requests process for clients in Manufacturing, Retail, Transport and Government sectors.
Atos
Business Improvement Consultant
Jul. 2012 - Mar. 2013
Birmingham, United Kingdom
Delivered £1million in improvements for clients in multiple sectors via ITSM best practices in cost reduction, service improvement and governance.
Aerodyn Engineering Ltd
ERDF Advanced Manufacturing Technologies Project
Oct. 2011 - Apr. 2012
Derby, United Kingdom
Crafted a customized compliance document portfolio implementing procedures that ensured aerospace client compliance and achieved ISO certification for the company.
Domestic & General
Operations Manager
Aug. 2008 - Sep. 2010
Nottingham, United Kingdom
• Improved resource use by 30% via a new performance management framework • Reduced customer complaints by 30% by developing and tracking strategic KPIs • Created data tools for continuous improvement and aligned operations with strategic objectives.
Rolls-Royce
Project Engineer
Sep. 2006 - Aug. 2008
Derby, England, United Kingdom
• Implemented performance monitoring systems that achieved 30% cost reduction • Developed and tracked KPIs for operational excellence initiatives • Led continuous improvement projects using data analysis and lean methodologies
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