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Work Background
Financial TimesSenior Consultant - contract
Aug. 2023Manila, National Capital Region, PhilippinesRe-hired into the Financial Times as a member of the Delivery Team reporting to the Director of Delivery, supporting the design and development of innovative service implementations and driving process improvement projects / programmes, in part ensuring they land within the £4.1M capitalised budget. Global remit for Projects Portfolio split across five (5) key OKRs within the Programme. Responsible for planning project resources, preparing budgets, monitoring progress, and engaging stakeholders, whilst liaising with 3rd parties and cross-functional teams. Supporting Global Teams deploying technologies such as Artificial Intelligence, data modernisation, digital experience tooling, Windows 11 migration, VoIP migration, Apple upgrades and hardware refreshes globally.
Alon and Araw Non-Profit OrganizationStrategy Consultant
May. 2022RemoteAfter working for large Enterprise Organisations I decided to apply my skillset with an NGO focusing on the things I care about namely Ocean Advocacy, Environment, Community, Youth Empowerment, and Education. I am privileged enough to have found an Organisation that abdicates for all of these - Alon and Araw located in the Philippines! I have been helping them with Strategy Planning and Grant Proposal Writing, mainly focusing on formalising their very successful Community Development Program which we hope will become a blueprint for helping other local Communities in the Philippines. For more on the amazing work being done by Alon and Araw please visit their website with links to their FB and IG pages via this: https://alonandarawclub.org/
Nando's UK & IREProduct Lead - Contract
Dec. 2019 - Jul. 2021London, United KingdomProduct managed Point of Sale (ePOS) for Nando’s UK&I. Led application upgrade for business-critical Point-of-Sale (POS) Application. Key member of the Product team that created a new business model for “order at table” service thereby transforming the business model to align to Covid rules and guidelines for the Hospitality sector. Implemented Agile/Kanban principles normalising delivery pipelines to complete projects, improve technical capability and quality thereby greatly reducing operational outages experienced across the platform. ✔ Delivered fit for purpose project to pivot Nandos to new order at table system, achieved within 1.5 months and tight budget control.
✔ Led UK&I wide fast-track hardware / supplier selection, negotiation and deployment of an android tablet solution that supported the transformation of Nando's target operating model from order-at-servery to order-at-table. Completed requirements gathering, multi-stream product strategy, and vendor selection for new ePOS strategy that aligned to strict Covid guidelines and regulations.
✔ Managed complex infrastructure and application upgrade alongside incumbent 3rd Party across UK&I locations; 451 restaurant-side application servers running Windows Server 2016, and 2,706 PC’s running POS application and a mixture of Windows 7 and 10.
✔ Deployed a greenfield logging and management platform (Logz.IO, Grafana, Kibana), and helped create detailed dashboards for the Operations team that improved efficiencies and reduced time to service restoration.
✔ Became an Agile Coach for the wider Product team as well as created a personal development programme for Software Engineers that aligned to the Corporate Tech Strategy which included soft skills development.
✔ Implemented “Well Engineered” principles and practices that drove operational excellence and brought stability to the mission critical service. Nando's is an international food chain company operating over 1,200 outlets in 30 countries.
The Restaurant Group plcSenior Consultant - contract
Jul. 2019 - Nov. 2019London, United KingdomProject manager for the roll out of new VOIP platform transformation for the regional group encompassing all restaurants across UK&I. Existing project needed drastic intervention to facilitate a successful roll-out, amongst multiple complexities. Managed two further projects for CyberSec and Cost optimisation. Managed vendor relations, introduced project governance, and set up JIRA and MS Teams that improved Delivery tracking and communication. ✔ Set up Agile Delivery function within the business and migrated all projects on to Atlassian JIRA for greater delivery tracking and visibility.
✔ Successfully led the implementation of a complex VOIP deployment across the business supporting its strategy and realising cost savings.
✔ Introduced Cyber Security initiative alongside Technical Architect that launched via Cyber Essentials audit and discovery work.
✔ Managed national transition of 400+ restaurants secondary WAN Comms from incumbent to a new supplier. The Restaurant Group is one of the UK's biggest hospitality businesses. They have a diverse portfolio of well-known and much-loved brands, operating approximately 400 restaurants and pub restaurants across the UK.
N/ASabbatical
May. 2016 - Sep. 2016Global
Financial TimesConsultant - contract
Jan. 2015 - May. 2016London, United KingdomProject managed high-level transition of FT’s global storage platform from 3rd party vendor to back in-house onto new on-prem storage capability. UK-centric role as part of Enterprise Services business unit, reported to Divisional Director. ✔ Reviewed and streamlined delivery process to remove Agile bloat moving towards a more lean process focus.
✔ Delivered Storage migration project - achieved on time and within a budget of £862K whilst avoiding 3rd party contract renewal costs of £1.3M.
✔ Managed migration project for Production Unix platforms off of Solaris onto RedHat Linux greatly reducing OPEX costs by ~73% for the platform.
✔ Managed spin-up of new Cloud infrastructure provider, AWS to support the business transformation of services from on-prem systems to Cloud-based systems.
✔ Managed migration from Akamai CDN to Fastly CDN as part of a cost reduction initiative. ✔ Managed migration from Private to Public DNS service. The Financial Times is one of the world’s leading news organisations. Operating in over 40 different countries it's recognised internationally for its authority, integrity and accuracy.
DNV GLSenior Technical Consultant - contract
Nov. 2013 - Dec. 2014Bristol and Loughborough, United KingdomSupported global post-merger business transformation to deliver multi-phased, multi-million-pound (£38M+ for UK alone), company-wide programme that included all Enterprise IT areas. Reported directly to Global Programme Director and UK IT Director, as part of a regional project management team of two, within a global contract programme team of seven. Managed UK deployment team to deliver projects. ✔ Managed planning, preparation and execution phases associated with UK region of a 12,000 users / 350 office global transformation programme: replacement/upgrade of the associated WAN (Verizon), LAN including Security (Cisco), Server (HP), Storage (EMC), Client (Dell), OS (Windows), Database (SQL) and Application (O365, Lync, SAP, “Own Grown”) base.
✔ Delivered new technology introduction that included: MS Windows 7 build the BitLocker drive encryption, MS DirectAccess VPN, Cisco AnyConnect VPN Client.
✔ Managed cultural “step-change” within Energy and O&G businesses to parent company ethos of “self-help and collaboration”.
✔ Supported creation of a single global active directory infrastructure; consolidation of 27 Active Directory forests across three business lines and an external service provider.
✔ Assisted migration of 3 “on premise” Exchange platforms to cloud-based Office 365 solution, plus EV archive to O365 for continuation of strategic data warehousing and data mining capabilities. DNV (formerly DNV GL) is an international accredited registrar and classification society headquartered in Norway. The company currently has about 12,000 employees and 350 offices operating in more than 100 countries. It provides services for several industries including maritime, oil and gas, renewable energy, electrification, food and beverage and healthcare.
Emarketing Strategy UKNon-Executive Director
Mar. 2010 - May. 2014Aylesbury, United KindomJoined Startup Emarketing-Strategy Ltd as a business management consultant and served as a non-executive director on their board. My primary function was to assist with company strategy, product formalisation and business operations. A key outcome was to help the company formalise its product offering into various services for specific buyer personas including SME's and Digital Agencies. The Company has formulated their process into an award-winning framework and designed a first-in-market keyword strategy tool - https://keywordstrategytool.com/digital-marketing-framework/
Intergence SystemsInformation Technology Consultant
Aug. 2007 - Nov. 2013London, United Kingdom
ReutersSenior Network and Security Architect
Mar. 2005 - Jul. 2007London, United Kingdom
Cisco SystemsTAC Security Engineer
Jul. 2004 - Mar. 2005Milton Keynes, United Kingdom
ReutersNetwork Engineer
May. 2003 - Jun. 2004London, United Kingdom
ISLInformation Technology Consultant
May. 2002 - Apr. 2003London, United Kingdom
Dimension DataGraduate to Junior Network Engineer/NOC Supervisor
Jan. 2000 - Apr. 2002Cape Town Area, South Africa
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