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Work Background
Grace Services IncCustomer Service Representative
Mar. 2025United StatesResponded to customer inquiries via phone and email, providing timely and professional assistance Scheduled pest control appointments, coordinating technician availability with customer needs Processed customer payments accurately through multiple channels, including in-person and phone Delivered exceptional service to walk-in customers, addressing questions and concerns efficiently Maintained detailed records of customer interactions, appointments, and payment transactions Collaborated with field technicians and management to ensure seamless service delivery
Early Learning ConnectionsEducation Director
Jul. 2021 - Jan. 2025
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