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Work Background
Dale EcoTech Pty LtdExecutive Assistant To Chief Executive Officer
Jul. 2017Milsons Point, NSWAs the EA to company CEO, I act as the administrative point of contact between the company executive and internal/external clients. My role consists of many aspects, some of my duties are as follows; - Management of company product manufacture both domestic and international. - Import / Export Management including Customs Clearance and International Freight Transfers. - Manage and maintain company websites; E-commerce ( 5 websites ) SEO + Order Processing. 3 sites Designed and Built from scratch for sub brands Xtenex Laces, Chalmers Dale & Viking Attachments. - Manage and maintain executive schedules, including scheduling travel and meetings, and making appointments.
- Answering and directing calls to appropriate executives and parties. - Overseeing administrative policies within an organization and within the office; recommending changes as appropriate.
- Management of Social Media accounts, Mailchimp & website blogs for all brands. - Opening, sorting, and distributing correspondence; email, faxes, and mail.
- Reading and analyzing submissions, letters, agendas, memos and determining significance; routing to appropriate personnel in a timely and efficient manner.
- Prepare reports, collect and analyze information.
- Develop and utilize historical information; provide retrieval of information. Record meeting discussions and provide minutes.
- Maintaining inventory and office supplies. Anticipating office needs; evaluation of new office products; place and often expedite orders when necessary.
- Data analysis; Proficient in MYOB, MS Word, Excel, Outlook. Perform filtering and sorting of data, V-lookup and other functions.
- Coordinate finances, assist with budget preparation.
- Scoping and estimating project works.
- Tender and quote preparation. My role with Dale EcoTech spans across the entire company. Even after my promotion to EA, I am still overlooking the Marketing Campaigns & Strategy for the various brands under the Dale EcoTech umbrella.
Dale EcoTech Pty LtdMarketing Manager
Mar. 2017 - Dec. 2019Sydney, AustraliaSetting up company marketing strategies & carrying out of promotional activities. Including research & development, manufacturing, supply chain, sales, legal & compliance. Management of Social Media platforms including; Instagram, Facebook, YouTube etc. Throughout this role I also manage and produce all creative content for advertising personally, producing HD quality imagery and 4k video.
Milk & Honey WigsSmall Business Owner
Jan. 2017
Luxe YogaRECEPTIONIST & DIGITAL MEDIA
Jan. 2017 - Apr. 2017Brookvale, NSWMy ability to multitask and provide expertise across different aspects of the business has allowed me to work closely and directly with the studio owner. I have provided location, product and lifestyle imagery along with tutorials and action packed videos for use across their website and social media channels. I give potential clients a transparent view into the businesses core values and overall vision, whilst boosting the online platforms with re-grammable visuals to keep followers inspired and wanting more. Roles and responsibilities Managing social media (Instagram & Facebook )
Content creation for social media
Content creation for the business website
Photography and videography
Greeting visitors and responding to telephone
Position briefs and application information to online job seeker platforms including social media influence
Check in and manage all clients through Mind Body
Maintain meeting diary – manually or electronically, as required
Handle delicate situations– customer requests, special needs and complaints.
Perform advanced customer service functions including objection management.
Coordinate maintenance of the front desk reception area equipment, furniture, lighting, applications and brochures.
SNDSTNE SWIMBusiness Owner
Apr. 2015Sydney, New South Wales, Australia
Magic Stick OfficialSOCIAL MEDIA / MARKETING
Jun. 2014 - Dec. 2016Sydney, AustraliaAs the creative influence behind Magic Stick, my role within the company spanned across all aspects of the business including; web design/management, social media management, collaboration/affiliation alignment, inventory management, customer service and strategic branding. Answering directly to the CEO, my position with Magic Stick was to act as the business ‘all-rounder’ taking on a range of responsibilities within the business with confidence and accuracy. My passion for the businesses growth & success, paired with an unstoppable drive to achieve greatness, progressed MS from a ‘small business’ into an internationally recognised lifestyle brand with a firm digital imprint and transparent brand culture.
Spell & The Gypsy CollectiveSALES ASSISTANT / VISUAL MERCHANDISER
Jan. 2014 - Jul. 2014Byron Bay, NSWWith a huge following and loyal fan base (over 679,000 Instagram followers ) comes high expectations to provide exceptional service and the overall 'Spell' experience. I delivered this through product knowledge, personal presentation and an overall friendly approach to build a rapport with each individual customer. During my time with Spell I was responsible for various duties including; customer service, open/close of shop, general housekeeping, end of day paperwork, banking, visual merchandising and inventory management (in store). Throughout my time in Byron Bay I was also a volunteer at the local Salvation Army, helping give back to the local community.
Beyond Reason AgencyOWNER / MANAGING DIRECTOR
Jul. 2013Sydney, AustraliaCLIENTS – Asahi Beer, Vodka Cruiser, Quay Eyewear, Roc Boots & many more. In 2013, I created an agency called Beyond Reason, providing an outlet to further my experience working directly with clients as the lead creative mind across various media and marketing campaigns within the fashion, music, entertainment and corporate industries. My knowledge and experience across media and marketing has grown throughout each project, giving me a strong understanding of the digital world and how to best utilise each platform to generate a return for a range of different clients, services and products. I have the skills and confidence in representing brands within the digital arena, providing innovative online strategies and captivating visuals to engage them within the marketplace. I inspire, produce & deliver concepts tailored to each client's specific needs and their overall vision for success. I have directed multiple campaigns from start to finish, managing production and implementation of each step. I have the skills to juggle multiple projects and clients at one time, meeting deadlines within a fast paced environment. I am an extremely hardworking and self -motivated individual, passionate about achieving success.
Beyond Reason AgencyOperations Manager
Jun. 2013Sydney, Australia
Bounce ActivewearRECEPTION / PA / INVENTORY MANAGER
Jan. 2008 - Jul. 2014Avalon, NSWAnswering directly to the CEO of the company, I was able to gain experience across a broad range of areas including; front desk management - reception, administration, market research, MS Office, social media management, digital strategy, website management, ecommerce and blogging. The position allowed me to develop excellent verbal and written communication skills, high organisation, conflict management skills and an ability to respond quickly to the demands of a varied position. Company “clean up” and stocktake were also within my responsibilities. Restoring organisation to personnel, financial and operational records and accelerated data input.
Equip AccessoriesMULTI-SITE STORE MANAGER
Jan. 2007 - Jun. 2010Warringah Mall, NSWI provided ongoing leadership and motivation to my team helping them to achieve company budgets and KPI targets, whilst giving each individual the training and development needed to further their retail careers. Progressing into a Multi-Site (Senior Store Manager) role, I was responsible for multiple stores, assisting higher management by; cross managing various stores, implementing rosters and weekly team mapping, creating training and development progression plans for all staff members, setting common goals throughout the team to achieve the company objective, ensuring all stores reflect and uphold the current Visual Merchandising standard, micro managing multiple personalities and unifying them towards a common goal. During my time as store manager for Equip, each store I managed progressed from underperforming to successful locations. I have also conducted multiple stocktakes and security audits achieving outstanding results across the board.
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