Monica Yacoub

Team Lead @Wolt

TutorSport FanCase Manager🏐 SportsBilingual Communications SpecialistLive ChatService Quality ManagerOffice AssistantExecutive AssistantPersonal AssistantAdministrative AssistantAssistantSoft Skills TrainerLecturerResearcherTraderEducation🐦 DesignFinancial AnalystAccountantTranslatorHRCustomer ServiceConsultingHelp Desk SupportCustomer Success ManagerChat SupportCustomer Care SpecialistBusiness AnalystCustomer ResearcherAssociateAssociate Partner

Experienced Support Team Manager with a passion for developing people and driving service excellence. Skilled in performance coaching, data-driven motivation, and fostering a positive, high-achieving team culture. Seeking a part-time opportunity to apply my leadership and communication skills , with a proven track record of leading and motivating dynamic teams in a fast-paced environment. I specialize in using data to improve key metrics through targeted coaching and clear communication. I excel at building strong team morale and creating efficient workflows. Currently seeking a challenging part-time or project-based role to contribute my expertise in customer experience and team leadership

Feedback from Monica’s ex-colleagues

user-post-1

user-post-2

user-post-3

Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app

Work Background

Shift Manager

WoltShift Manager

Aug. 2023Haifa, Haifa District, Israel

Bar Manager

Crudo, restaurantBar Manager

Apr. 2023 - Apr. 2024Haifa District, Israel

Assistant Manager

Agam Hai- YironAssistant Manager

Aug. 2021 - Feb. 2023North District, Israelhttps://www.agam-yiron.co.il/

Greenhouse Manager

Technion - Israel Institute of TechnologyGreenhouse Manager

Jan. 2020 - Jan. 2021Haifa, Haifa District, Israel

Board Member

The Technion Students AssociationBoard Member

Jan. 2017 - Jan. 2019Haifa District, Israel

Chairperson

The Technion Students AssociationChairperson

Jan. 2017 - Jan. 2019Haifa, Haifa District, IsraelChairperson of the student committee of biology faculty.

Requests

Touchpoint image

0

Personal Pitch

Offer: Effective Management Expertise

Intch is a Professional Networking App for the Future of Work

300k+ people

130+ countries

AI matching

Get Intch if you'd like to

Get Recommended to New Customers

Connect with Like-Minded People

Find a side project

Reach Top Niche Experts

Find Jobs on a Hidden Market

Find a Perfect Co-Founder

Find a Trusted Mentor

Hire Top Global Professionals

See more people like Monica on Intch

Customer Service

1784039 people

16

Administrative Assistant Office Manager

15

Executive assistant & AI expert

27

QA manual @ Happy pets

Customer ServiceLive Chat

421505 people

15

Executive assistant & AI expert

20

Sales und Support

16

Translator and more