Requests
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Work Background
CarriersEdgeDirector, Platform Development
Mar. 2022 - Apr. 2024Canada+ Develop and implement a technical strategy in alignment with corporate strategy
+ Lead software development on core business lines: Learning Management System and Course Authoring System
+ Empower and grow a team of 14 software developers, business analysts, cloud engineers, and quality assurance specialists
+ Evaluate and continuously improve software development lifecycle
+ Estimate scope and budget of projects
+ Balance new feature development with system improvement development Project Highlights
* Develop and implement AI policy to decrease development time by over 10%
* Integrate with dashcam and telematics systems, identifying high value training opportunities for fleet safety managers, helping to decrease their liability
* Design and implement updated CI/CD processes to improve release speed by 55%
* Replace managed cloud service provider with in-house capabilities, resulting in improved analysis and reducing infrastructure costs by over 38%
Beedie School of Business at Simon Fraser UniversityManager, Web Information Systems
Sep. 2018 - Mar. 2022Burnaby, BC> Principal manager and engineer for Beedie Data & Dev-ops team
> Product owner of SFU Beedie School of Business' Teaching, Research & Collaboration System (TRACS)
> Modernize existing information system functionality by leveraging contemporary technology
> Accountable for university data specific to the faculty of business
> Communicate with a group of stakeholders including deans, directors, faculty, staff members, and external contractors to design automated business workflows and improve reporting capabilities
> Develop project plans, execute a sprint-based software development lifecycle, verify and validate the software system, sell-off the final software module to customers, perform regular maintenance on existing modules
> Integrate external software solutions to realize customers' requirements within our complex web-based software ecosystem
> Lead a team of business analysts and software engineers to design and develop an enterprise-level web-based information system
> Empower and mentor team members, helping them to improve their design and project delivery skills while building a complex web-based information system
> Design a departmental strategy aligned with needs of the organization; achieve funding approval, hire engineers and business analsyts, realize project successes
> Coordinate reduction of helpdesk standing issue queue by 50%
> Methodologies: Agile project management, Scrum software development
Beedie School of Business at Simon Fraser UniversitySenior Software Engineer
Apr. 2017 - Mar. 2020Burnaby, BC> Design and implement new features in the Teaching, Research & Collaboration System (TRACS) software platform.
> Maintain a legacy codebase: address bugs, produce workflow improvements, tune the system to meet updated stakeholder requirements.
> Database schema design and optimization of existing schema.
> Work with a wide spectrum of stakeholders including deans, directors, faculty, and staff members to design automated university workflows and improve reporting capabilities.
> Lead a small team of stakeholders including school of business staff, business analysts, and software engineers to produce university course, resource, and student management software.
> Technologies: Ubuntu Server administration, Apache, MySQL, PHP (CodeIgniter), HTML, JavaScript, JQuery, CSS, IPTABLES, cron
MDA SpaceSoftware Engineer
Oct. 2015 - Mar. 2017Richmond, BCAviation Products Development Team
> Implement software solutions for the Automated Charting and Encoding (ACE) application, producing digital representations of flip charts for arrival and departure aviation navigation
> Write code on the chart management team, developing the user interface for the ACE application
> Follow systems development life cycle to design, document, develop, and test software solutions
> Attained US Air Force top secret clearance
> Technologies: Perl, AngularJS, HTML5, Bootstrap, CSS, PostgreSQL
USNRSoftware Developer
Jan. 2015 - Sep. 2015Parksville, BC> Develop the Dynastar maintenance and inventory management system.
> Convert customers’ change requests into working solutions within the system constraints
> Model and implement data importation from other systems into DynaStar
> Technologies: C#, SQL Server, HTML, Javascript, JQuery
Tofino SecuritySoftware Engineer - Systems Developer
Apr. 2012 - Dec. 2014Nanaimo, BC> Design and develop the Tofino Configurator application in Java, helping customers to properly and easily configure their Tofino Security Appliances.
> Design and write detailed specifications to meet or exceed industrial certification requirements.
> Design and manage the Tofino Licensing Portal, a self-service web application through which customers can license their Tofino products.
> Attained US Airforce top secret security clearance.
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> Internationalize software into multiple languages
> Automated GUI regression testing using QF-Test
> Protocol analysis/interface: IPv6, IPv4, Ethernet/IP
> Technologies: Java, Eclipse Modeling Framework, XMI, Eclipse Rich Client Platform, BASH, XML, DTD, SQL, HTML, CSS, wiki markup
Lightspeed DevelopmentSoftware Engineer
Jun. 2010 - Mar. 2017BurnabyAs founder, I performed multiple roles including CEO, sales and marketing, and software engineer. Design and develop custom software solutions for clients' web-based needs. Resolve issues with existing systems. Partner with digital agencies to support their software development.
Campaigners (Epson)Sales And Marketing Representative
Mar. 2007 - Jan. 2008Greater Vancouver, British Columbia, Canada+ Train and promote the Epson printer and ink product lines to retail managers.
+ Demonstrate products directly to customers, improving sales close rates.
CIBCHead & Corporate Teller
Mar. 2006 - Mar. 2007Langley, British Columbia, Canada* Sell lending and investment products to business owners.
* Process daily banking transactions for corporate accounts.
* Train and lead team of 10 bank tellers.
Canadian Tire CorporationCustomer Service Representative
Sep. 2000 - Mar. 2004Langley, British Columbia, CanadaEnhance my customers' retail shopping experience:
+ Present products to customers and sell them the option that fits correctly
+ Provide in-depth product knowledge, including how-to instructions for home installation and product use in the field
+ Add value to Canadian Tire's customer experience, helping to differentiate our store against the competition.
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