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Network Power<100 people
Roles
🔥100%
Startup Founder
100%
Business Owner
🧑‍💼100%
C-level Executive
Geos
🇧🇷100%
Brazil
Work Background
Executive Assistant
Sixth StreetExecutive Assistant
Jun. 2023Austin, Texas and New York, NY· Coordinate the schedules multiple C-level executives. Optimize efficiency by identifying their priorities and streamlining their calendars. · Effectively manage complex calendars with more than 35 meeting requests per day, while proactively anticipating and resolving calendar conflicts in advance. · Act as a gatekeeper and primary point of contact between the executives and internal/external stakeholders while anticipating on-site needs and meeting logistics (catering, Zoom, presentations). · Efficiently coordinate international and domestic travel for senior executives, handling details such as flights, accommodations and cars resulting in seamless business trips. · Leverage Concur’s platform for expense management and adopted a process for communication, receipt collection and reporting to ensure expense reports are summited on time each month. · Handle high volume of sensitive documents and information with the utmost discretion to maintain privacy and security. · Collaborate closely with EA peers on special projects, scheduling requests and back-up support. · Led the planning of multiple successful events including team offsites, conferences and holiday parties
Office Manager
SapphireOffice Manager
Jan. 2022 - Feb. 2023
Executive Assistant
SapphireExecutive Assistant
Sep. 2021 - Feb. 2023Austin, Texas, United States· Effectively supported 4 founding partners by identifying their priorities and resolving calendar conflicts in advance. · Managed complex calendars across multiple time zones and collaborated with stakeholders on scheduling requests. · Acted as a trusted partner and gatekeeper to the executives, ensuring their requests were handled quickly but with acute attention to detail. · Prepared clear and concise meeting materials for internal meetings using Excel and PowerPoint. · Arranged international and domestic travel, cross-checking travel preferences and latest COVID-19 requirements. · Submitted expense reports on time at the end of each month, adopting new processes to increase efficiency. · Led the Planning of numerous events including the firm-wide offsite, dinners and the holiday party. · Collaborated with EA peers on ad hoc projects, calendaring, and back-up support. · Oversaw the inventory of office supplies, snacks, beverages, and all office catering. Page 2 · Worked effectively in a remote and in-office environment by leveraging my time management and organizational skills.
Senior Administrative Assistant
Capital OneSenior Administrative Assistant
Sep. 2019 - Sep. 2021Austin, Texas, United States· Provided support to a Senior VP, VPs, and Directors in the Upmarket Card division. · Managed complex calendars across multiple time zones. · Arranged international and domestic travel using Concur and effectively managed travel during the Pandemic. · Collaborated with EA peers to address scheduling conflicts, work on special projects and provided back-up coverage. · Led the transition of the office to fully remote at the start of the Pandemic and transferred all meetings and events to virtual. · Coordinated internal events including our first virtual holiday party
Senior Executive Assistant
JLLSenior Executive Assistant
Jun. 2018 - Aug. 2019Seattle, Washington· Provided support to 5 senior executives including VPs and directors of Global Real Estate and Facilities at the Amazon campus. · Managed complex calendars across multiple time zones including US, EMEA and APAC. · Acted as a trusted partner and gatekeeper, filtering all requests to optimize the executive’s time. · Contributed to the team culture by implementing monthly team events, birthday celebrations and planned the team holiday party. · Assisted HR with onboarding all new team members and was their onsite contact from day one. · Coordinated international and domestic travel, ensuring seamless business trips by re-confirming all reservations and travel preferences in advance. · Submitted expense reports on time at the end of each month using Concur’s platform.
Executive Assistant
Four Seasons Hotels and ResortsExecutive Assistant
Jun. 2014 - Jun. 2018Seattle, WashingtonResponsibilities: • Provided clerical and administrative support to the Executive Office. • Managed the complex schedule of the General Manager. • Drafted meeting agendas, supplied advance materials and executed follow up for meetings and team conferences. • Maintained and reconciled expense reports. • Drafted letters on behalf of the General Manager to hotel guests, residents and employees. • Worked closely with corporate offices and hotels in all regions. • Coordinated travel for the General Manager and various Four Seasons executives.
Concierge
Four Seasons Hotels and ResortsConcierge
Oct. 2008 - Jun. 2014Four Seasons Hotel SeattleResponsibilities: • Assisted guests and residents with all requests including insightful recommendations, travel arrangements, restaurant reservations and event tickets. • Greeted guests and residents and managed incoming phone calls while adhering to the highest level of service standards. • Received amenity requests and made intuitive recommendations based on the guest’s preferences or requirements. • Worked closely with hotel management to ensure all guest and resident requests and concerns were addressed. • Corresponded via email to hotel guests in advance of their stay to offer services in a fast paced environment. • Worked as a team leader by training all new Concierge staff and ensured they were set up for success. • Provided oversight for the delivery of maintenance and repair services for residents.

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