StarbucksSr. Principal Product Strategy & Delivery Manager
Jun. 2020 - Dec. 2021through Unify Consulting-Led product strategy and delivery for the top 2 enterprise technology and retail initiatives.
Product owner driving the ideation, development, deployment and go-to-market activities of a new, cloud-based point of sale (POS) for Starbucks’ 8,000 licensed stores including those licensed by Target, Kroger, universities, hospitals, airports and more. -Product owner for a major overhaul of the Starbucks Loyalty Program. This Starbucks Loyalty 4.0 program impacted all 4 channels including Mobile Order, Café POS, Curbside and Drive-Through transactions and ultimately allowed the accrual of rewards via any payment type (credit/debit cards and not just a stored Starbucks gift card). -Co-led the design and launch of Starbucks’ partnership with UberEats and its first curbside delivery launch. -Product owner for new enterprise, SOX compliant reporting platform for Licensees including Target, Kroger, MGM and others.