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Work Background
MIdkiff DesignsOwner
Nov. 2023Bothell, Washington, United StatesCreating the look that fits your brand one color at a time. We can help you create the unique look to build your brand in every medium. From website design, online stores, printed materials, promotional products, social media content and more.
FOOTPRINT PROMOTIONS, INC.Director Of Operations
May. 2011 - Nov. 2023Woodinville, WAStarted with Footprint Promotions as the Office Manager working directly with the outside sales team to provide the entire evolution of order management from quotes, virtuals, order management, vendor relations, until final delivery to the customer. Within the first two years, I was transitioned into ecommerce and new business development. In 2019 this turned into total change management and implementation. The goal was to identify and research issues with the existing business model. This included yearly analysis of core business and additional development opportunities. Review of multiple product mixes and new product implementation began shortly. Working with the CEO, total changeover began and included the full cycle change of the base accounting program, CRM solution, order management product, and moving all the existing ecommerce stores to WooCommerce for all clients. The main responsibility was to complete training and management of all online services, continuity of monthly service programs, and full-scale fulfillment for all customers. Additionally, this position required training of all employees, creating internal protocols, and identifying room for growth and development. Within this position, duties included: direct sales with potential online store prospects and existing clients, merchandising of all stores, liaison between the sales team and internal staff, creation of store catalogs and new business proposals, review of the overall business functions, service improvements for all departments, and overall supervision of bookkeeping processes and collection efforts. Key Achievements:
• Took technology developed in 2008 and transitioned to a new online store platform in 2021 which produced over 35% growth over stats from the previous year. • Created new fulfillment packages based on needs and statistics from 2020 to generate package programs to meet all existing and future needs. This brought in over 40% growth in the 4th quarter of 2020.
Olson Investment Advisors, LLCExecutive Assistant (simultaneous to Chinook Press)
Jan. 2008 - Feb. 2009Seattle, Washington, United StatesWork directly for the CEO of the company to ensure his personal and work schedule, as well as working with the President to compose and produce all marketing pieces and events. Duties include: Contacting current and potential clients to schedule appointments, updating Gorilla with all correspondence and results, contacting venue sites, scheduling and producing all marketing materials for events, graphics design, accounts payable, petty cash control, ordering office supplies, and work with President to ensure FAS compliance of all materials from website, and marketing pieces.
Chinook PressProduction & Account Manager
Jan. 2004 - May. 2011Issaquah, Washington, United StatesWork with a team of individuals to administratively run production, accounting, and marketing aspects of a printing, web design and promotional products-based company. This includes all aspects of proposals through production until the final product is in the clients’ hands. Duties include: Web design, email marketing, creating customer quotes, maintain/update contact & marketing database, data entry, customer services, price negotiation between outside vendors and customers, work with production team to coordinate arrival of products to customers, invoicing, processing payroll, quarterly taxes, excise tax, accounts payable/receivable, marketing strategy implementation and tracking, graphic design, outputting print-ready film negatives and plates, and ordering office supplies.
Everything Under the SunAccount Coordinator and Researcher
Jan. 2003 - Jan. 2004Tukwila, Washington, United StatesWork directly with five salespeople to provide potential clients with competitive promotional products proposals based on the client’s needs as well as required event deadlines. This includes all aspects of proposals from research through production until the product is in the clients’ hands. Duties included; creation of an order processing database, researching/price negotiation using the ESP Database, scheduling production and shipment of products, forwarding client artwork to the appropriate vendors, graphics design, assist with invoicing, general customer service, event scheduling, and ordering office supplies.
Instore Marketing ServicesAccount Manager
Sep. 1998 - Jan. 2003Renton, Washington, United StatesWork directly under the Vice President of Marketing to implement and plan new store openings, remodels, general projects, and service for a retail service force of 85 people. Duties included: Scheduling service for all 85 people into multiple locations and states, liaison between vendor and manufacturer, written and verbal instruction to representatives in nine states, manage three primary accounts including Fred Meyer, Bi-Mart, and Hi-School Pharmacies, conduct screening/interviewing of prospective employees, shipping, contract and job completion, job costing, budgeting, creating planograms, meeting deadlines, database creation, ordering and tracking points of purchase materials for new store and remodel completion, shipping, and making travel arrangements.
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