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Work Background
MicrosoftSenior Service Engineer - AV Systems
Jun. 2016 - Sep. 2020Redmond, WashingtonDesigned new audio / video system concepts for flagship, mall, and campus-based locations.
Completed A/V design with oversight of integration, and onsite commissioning of locations. Evaluated business requirements for new retail technology projects to be designed while working with stakeholders.
• Designed and managed from cradle to grave, >$3.5M audio / video system for Oxford Circus Retail Experience Destination in London. 100+ sq mtr dvLED, 200 networked transport endpoints, & 30,000 watts of audio amplification attracted traffic and sales. Flexible innovations for marketing campaigns and interactive experiences drove gaming, business, education, and consumer sales.
• Developed engineering standards and scalable process innovation to remotely support audio, video, control, & IT technologies in 85 locations worldwide. This led to reduction of assets deployed physically to locations with increased efficiencies and cost savings with analytic dashboards.
Bluehawk, LLCA/V Systems Engineer
Jul. 2015 - Jun. 2016Redmond, WashingtonDesigned new audio and video system concepts for Microsoft Retail locations. Worked with PM groups and team management to define and document project scopes. • Designed and implemented >$2.5M audio / video system for 5th Avenue Flagship store in New York City. 500+ displays (LCD & dvLED), 128x128 matrix router, and 20,000 watts of audio amplification attracted traffic. Interactive experiences for marketing campaigns drove gaming, business, education, and consumer sales.
• Designed and implemented >$1.5M audio / video system for Pitt Street Flagship location in Sydney. 125+ displays (LCD & dvLED), 64x64 matrix router, and 5,000 watts of audio amplification attracted traffic. Interactive experiences for marketing campaigns drove gaming, business, education, and consumer sales.
Insight Global @ MicrosoftA/V Systems Engineer
May. 2012 - Jun. 2015Redmond, WADesigned infrastructure solutions to support projects with World Class leading-edge technology for Microsoft Retail locations. Wrote project documentation for various groups and levels of technical skill.
• Created foundational structure for multiple support verticals within infrastructure build teams, leading to a more efficient store technology build out, shaving 4 days from build cycle.
• Established prototypical drawing standards and technology design documentation with architect, consultant, and project stakeholders. This reduced costs by >25%, increasing efficiency to shave 1-3 weeks from the front end of each build cycle.
HD Communications, LLCSenior Engineer / Project Manager
May. 2011 - Apr. 2012Denver, CODesigned, Detailed, and Commissioned audio / video systems for end users sold by my client. Provided services for Sales Engineering (requirements gathering), Design Engineering (conceptual designs), Detail Engineering (scope information - build set), Commissioning Engineer (functional / quality checks).
• $50-250k projects consisting of distributed audio & video, sound masking, training, and conference rooms with multi-media interfaces to multiple displays. Video / Tele-conference solution with touch panel automation control (lights, shades, sources, displays, room-combining).
• Increased efficiency through operation manager function, saving 1 hour per tech per day shop downtime through automated reporting, check-in / out process for tools, equipment, and supplies.
United TechnologiesDesign Engineer / Consultant
Mar. 2009 - Apr. 2011Englewood, Colorado, United StatesDesigned, Detailed, and Commissioned audio / video systems for end users sold by my client. Provided services for Sales Engineering (requirements gathering), Design Engineering (conceptual designs), Detail Engineering (scope information - build set), Commissioning Engineer (functional / quality checks).
• $50-500k projects consisting of distributed audio & video, sound masking, training, and conference rooms with multi-media interfaces to multiple displays. Video / Tele-conference solution with touch panel automation control (lights, shades, sources, displays, room-combining).
• Increased efficiency through development of CAD standards and prototype design, saving 1 week design time per project, and build process comprehension, resulting in improved quality, 20% less callbacks / warranty efforts and increased satisfaction across the board.
CEAVCO Audio VisualProject Engineer
Jul. 2007 - Mar. 2009Arvada, Colorado, United StatesDesigned, Detailed, and Commissioned audio / video systems for end users sold by my client. Provided services for Sales Engineering (requirements gathering), Design Engineering (conceptual designs), Detail Engineering (scope information - build set), Commissioning Engineer (functional / quality checks).
• $50k-1.5M projects consisting of Production studio, Video conferencing bridge (distributing to multiple campuses), distributed audio & video, sound masking, training, and conference rooms with multi-media interfaces to multiple displays. Video / Tele-conference solution with touch panel automation control (lights, shades, sources, displays, room-combining).
FlowAV DesignA/V Design Engineer
May. 2005Washington, United StatesSenior professional multi-faceted A/V Engineer providing innovative designs, details, and solutions for your audio and video experience needs. My expertise equates to a bin of Lego bricks; select color, shape, size for assembly into desired creation. Ready to be tapped and applied to your company portfolio, taking on any challenge you have and applying myself to solving it.
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