Betsaida Hernandez

Director of Marketing & Customer Experience @Center Source Group

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I have been with Center Source Group for over 2 and half years. I have held various positions within the company including Country Site Administration Manager, and now Director of Marketing & Customer Experience. I have been instrumental in developing and executing marketing campaigns that have increased brand awareness and generated new leads and customers for the company. I have also been responsible for managing and improving the customer experience at Center Source Group, ensuring that our customers are

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Dominican Republic

Work Background

Center Source GroupDirector of Digital Marketing & Customer Experience

Jul. 2021

Center Source GroupAdministrative Manager

Oct. 2020Responsible for all planning, logistics, and administration in support of the Center Source DR ITOS department. This role acts as the administrative “glue” for the team, providing structure, process, and policy, in order to ensure maximum service quality and efficiency.

Ministerio Administrativo de la Presidencia (MAPRE)Administrative Services Coordinator

Feb. 2015 - Aug. 2020

IKEA República DominicanaSales Marketing Supervisor

Oct. 2014 - Jan. 2015

Vantage Foods Inc.Summer Worker

Jul. 2014 - Sep. 2014Harrisburg, Pennsylvania, Estados UnidosSummer Worker

Fontana Village ResortSummer Staff

May. 2014 - Jun. 2014Carolina del Norte, Estados Unidos

VivialQuality Assurance Auditor

Dec. 2010 - Apr. 2014Dominican RepublicMy main responsibility was ad quality assurance preparing detailed reports on errors found in order to get them corrected. Making sure all activities were done in compliance with governing regulations, according to the internal policies and procedures Providing independent review of work completed at the end of the day and other business as required. Supporting the overall success of the Quality Assurance team.