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Work Background
Colégio Dante AlighieriUniversity of Missouri Middle School Teacher
Jan. 2017São Paulo, Brazil- Foster critical thinking in middle school students to solve global issues
- Create and provide rigorous and relevant 21st century education using the STEAM approach
- Collaborate with University of Missouri teachers and local middle school staff
- Apply pedagogical online resources with classroom learning techniques
- Enhance students mobility to succeed in the global environment through culturally relevant content
Colégio PentágonoESL Teacher
Jan. 2016 - Dec. 2016São Paulo, Brazil- Created effective ESL hands-on activities for the Learn & Play program for 1st and 4th graders
- Collaborated with teachers and coordinators to ensure standards and socio-emotional health
- Prepared students for Cambridge Examinations
AutônomoPrivate Tutor | English and Italian
Jan. 2012● Provide personalized language instruction to students, tailoring lessons to their individual learning styles and proficiency levels.
● Foster linguistic competence through engaging activities, interactive exercises, and real-life conversational practice.
● Create a supportive and motivating learning environment that encourages students to build confidence in their language skills.
● Develop customized curriculum and lesson plans, addressing specific language goals and areas of improvement.
● Track and assess students' progress, adjusting teaching strategies as needed to ensure continuous advancement.
● Offer cultural insights and nuances to enrich language learning, enabling students to communicate effectively in real-world scenarios.
● Utilize a variety of teaching resources, including digital tools and authentic materials, to enhance the learning experience.
● Adapt teaching methods to accommodate different age groups and proficiency levels, from beginners to advanced learners.
● Encourage independent language learning by providing resources and strategies for self-study beyond tutoring sessions.
Costa CrociereGuest Relations Manager/Guest Services Manager
Sep. 2007 - Apr. 2012Genoa e Região, Itália- Designed and implemented effective solutions for challenges presented by VIPs and guests - Managed records and reports on all negative comments and complaints highlighting the remediation strategies implemented
- Facilitated smooth communication and resolutions across multiple departments and in various languages between all the department heads and personnel involved
- Assisted and followed up with guests regarding special needs
- Ensured entire staff compliance with all company standards, policies, and procedures
- Acted as a liaison between VIPs, the ship’s services, and shore-side management
- Ensured an exceptional environment by soliciting random guest comments on their satisfaction
- Coordinated special functions - Advised relevant directors, managers, and departments of special requests
- Ensured data and processes of group programs were carried out regularly - Managed projects including special services, implementation, and feedback information for all onboard group leaders, shore-side management, and on-site stakeholders
- Scheduled and organized additional group meetings, support, and career development opportunities to ensure communication with aligned goals and values - Coordinated special disembarkation, events, parties, and other special request to ensure optimal results, a timely execution, and clear reports
- Managed the CostaClub Corner informing the guests of benefits, formalities, and services
- Planned, organized, and hosted parties - Issued official cruise reports using the formal procedures prepared by Corporate Marketing
NokiaB2B Manager - Marketing Services
Jan. 2006 - Dec. 2007São Paulo Area, Brazil- Reported directly to the Marketing Director
- Built sales revenues within the B2B channels
- Managing the day-to-day sales relationship with Nokia’s most important trade customers
- Responsible for the development and execution of internally and externally B2B plans - Developed and led the operational interface of high profile accounts
RichemontMarketing & Communications Supervisor
Jan. 2005 - Dec. 2006São Paulo e Região, Brasil- Responsible for supporting and facilitating the brand’s communication efforts
- Managed brand communication vehicles include press kits, editorial Marketing/PR, trade shows, retail and press events
RichemontMarketing & Sales Assistant
Jan. 2004 - Dec. 2005Sao Paulo Area, Brazil- Assisted in Marketing and Sales - Managed coordination of key communications and content creation
Russell Reynolds AssociatesExecutive Search Researcher
Jan. 2002 - Dec. 2003Sao Paulo Area, Brazil- Communicated with talent and managers to ensure placements - Created and managed practices for recruiting and interviewing potential candidates Researched key talent for professionals in exclusive fields - Created data on talented professionals - Searched, contacted, and worked with the hiring processes for high-talent individuals
A.T. KearneyExecutive Search Researcher Intern
Jan. 2002 - Dec. 2002Sao Paulo Area, Brazil- Researched key talent for professionals in exclusive fields - Created data on talented professionals - Searched and contacted high-talent individuals - Created and managed practices for recruiting and interviewing potential candidates
IMGAssistant to the Executive Director
Jan. 2001 - Dec. 2001Sao Paulo Area, Brazil- Assisted Gisele Bundchen and other models in scheduling and arranging work
- Coordinated and booked models and sports work in Brazil
- Managed model communication between agencies, on-site personnel, and other contacts
- Traveled to NYC for training and events
DuPontAssistant to the Finance Director
Jan. 1998 - Dec. 2001Barueri, Sao Pauo, Brasil- Administered schedules, meetings, and travel arrangements for the CEO
- Collaborated with stakeholders and ensured effective communication
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