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Work Background
Informa TechTargetAssociate, Campaign Solutions
Aug. 2024Newton, Massachusetts, United StatesLeads the review and execution of content-driven lead generation campaigns by assessing new contracts for fulfillment capabilities, optimizing content strategies, and ensuring compliance with legal standards. Serve as the primary point of contact for BrightTALK campaigns, determining the most effective methods for content delivery, and system management. Key responsibilities include evaluating contracts, managing legal and compliance requirements, and overseeing the content setup and modifications to ensure campaigns are strategically aligned and meet all necessary client and company standards.
TechTargetAnalyst, Post Sale Vetting
Jul. 2023 - Aug. 2024Newton, Massachusetts, United StatesPlayed a pivotal role in ensuring the integrity and compliance of post-sale transactions through reviewing and analyzing completed sales to verify accuracy, identify discrepancies, and mitigate potential risks. Responsible for maintaining a high level of attention to detail, strong analytical skills, and a deep understanding of post-sale processes and guidelines. Collaborated with the pre-sales team, fulfillment department, and other management to address post-sale issues promptly.
Xtelligent Healthcare MediaCustom Operations Manager
Nov. 2021 - Aug. 2023Newton, Massachusetts, United StatesDrove the successful execution of custom content campaigns for our healthcare clients. Responsible for overseeing the end-to-end process of developing and delivering tailored healthcare content solutions, ensuring the highest level of quality, client satisfaction, and operational efficiency.
REBEL DAWGMerchandising & Operations Lead
Oct. 2019 - Mar. 2020Brooklyn, New YorkOversaw the strategic planning and execution of online product merchandising while ensuring efficient business operations. The role involved curating a captivating online product assortment, optimizing inventory levels, and streamlining processes to deliver top-notch customer experiences. With a focus on quality and customer satisfaction, driving the brand's growth and success in the competitive pet accessory market.
Dr. Dennis Gross SkincareInternational Sales & Marketing Intern
Nov. 2018 - May. 2019New York, New YorkPlayed a pivotal role in upholding brand consistency and executing marketing strategies with a unified voice, contributed by crafting compelling marketing copy for various materials, including product fact sheets, training manuals, and spa protocols, while ensuring meticulous documentation and efficient shipment processes. An ability to facilitate cross-functional communication and assist in market research efforts enabled effective collaboration, while also managing inventory and supporting event coordination, including trade shows and partner visits, showcased my commitment to fostering valuable partnerships.
HungerPass Dining App Digital Marketing Intern
Mar. 2018 - Sep. 2018Greater New York City AreaEfficiently managed all social media platforms, conducted thorough market research, and executed direct marketing outreach to potential restaurants, creating valuable event and public relation opportunities. My expertise extends to search engine optimization and various engagement techniques. Actively contributed to multiple teams, including social media, marketing, writing, and video, and took on a mentoring role to guide incoming interns on HungerPass's social media guidelines.
Banana RepublicRetail Internship - Brand Associate
May. 2016 - Aug. 2016Greater New York City AreaExperience at Banana Republic - Grand Central Terminal:
Worked at Banana Republic's prestigious Grand Central Terminal location, contributing to the store's success. Completed comprehensive training programs covering cashier operations, visual merchandising, and team development. Distinguished for expertise in managing and elevating visual displays, enriching the in-store experience for customers. Assistance at Flatiron Location:
Handpicked to provide invaluable assistance at the Flatiron location, showcasing flexibility and dedication to the team. Played a pivotal role in supporting the team before the arrival of the Vice President of Stores, demonstrating strong leadership qualities. Recognized for exceptional customer service skills, enhancing the overall shopping experience for clients. Entrusted with the responsibility of managing the cash wrap, underscoring a high level of trust and reliability.
Banana RepublicBrand Associate
Apr. 2015 - Sep. 2020Greater New York City AreaA dedicated retail professional with a proven track record at Banana Republic, excelling in creating welcoming and secure shopping environments for clients. My versatile experience spans across Banana Republic Factory Store and multiple retail Banana Republic locations, with my role at the Grand Central Terminal flagship. My key accomplishments included successful training in both Factory and Retail store management and selling styles, proficiency in various retail functions like cashier operations, visual merchandising, promotions, team development, and replenishment, expertise in managing visually appealing displays, and providing inter-store support across New York City locations. I was also selected to assist during the Grand Opening of the World Trade Center location, where I contributed to setup and cashier training. Furthermore, I am passionate about delivering exceptional customer service and offering daily styling advice to enhance the shopping experience for our clients.
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