Alliant Insurance ServicesBusiness Administrator
Sep. 2017 - May. 2020San Diego, California, United States
- Provide technical and customer support for Policy Management Systems
- Evaluate release notes and communicate relevant information to appropriate staff
- Coordinate and perform application rollout and upgrades with vendors, end-users and IT groups
- Work tickets in the IT que resolving user issues
- Identify, manage and implement system/process improvements
- Write and deliver custom reports as requested