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Work Background
YASAD İzmir Şb. Genel Sekreteri
YASAD - Yazılım Sanayicileri DerneğiYASAD İzmir Şb. Genel Sekreteri
Jun. 2024İzmir, Türkiye
IT Operations & User Support Group Manager
SOCAR TürkiyeIT Operations & User Support Group Manager
Jan. 2021 - Dec. 2023• Managing IT Help Desk and Call Center Operations • Designing, implementing, executing, following up and restoring end-user support services • Budgeting, procurement, asset management and support of printing systems, digital signage systems, video conference systems and client IT equipment such as PCs, mobile phones etc. • Managing the deployment and maintenance of OSs and application software on client PCs • Managing the establishment and maintenance of physical security systems, CCTV systems and access control systems • Managing the installation of passive network structures and support of active network components and pLTE systems • Responsibility of maintenance of the infrastructure of data centers (HVAC, fire detection and alarm systems, fire extinguishing systems, UPSs, generators etc) within premises • Supportive role for the video analytics projects • Taking role in business continuity projects
IT Business Relationship Management Group Manager
SOCAR TürkiyeIT Business Relationship Management Group Manager
Nov. 2019 - Jan. 2021Istanbul, TurkeyIT Business Relationship Management Group Manager at SOCAR Türkiye for SOCAR Dağıtım and SOCAR Depolama
IT Manager
Socar EnerjiIT Manager
Aug. 2012 - Nov. 2019Istanbul, Turkey• Governing IT, ensuring that end-to-end enterprise objectives are achieved, setting direction by decision making and prioritisation, monitoring performance and taking corrective actions if needed • Ensuring the compliance of the IT strategy to overall business strategy, standards and regulations • Generating business value from IT investments, achieving strategic goals and realising business benefits through effective and innovative use of IT • Approaching the enterprise holistically under a single integrated framework, analysing and designing IT solutions for the business requirements, including infrastructure, technology and applications • Building up an IT organization in accordance with the IT strategy • Leading all investments of IT, budgeting, purchasing and optimising IT costs • Identification, management and minimisation of IT related risks • Managing and maintaining on-going IT operations • Managing IT contracts including hardware, software and services • Ensuring IT Security policies and standards are strictly adhered to and fully implemented Key Areas of Competency: . Systems Architecture (WAN, LAN, Security) . Virtualization for Server Consolidation and Containment (VMWare) . Desktop Virtualisation (VMWare) . Integrated Set of Tools for the Management of IT (MS Systems Center) . ITIL, COBIT Practices . Business Continuity Measures . Enterprise Resource Planning (SAP) . e-Mail Services (MS Exchange) . Collaboration and Document Management (MS Sharepoint) . Customer Relationship Management (MS Dynamics CRM) . Office Software (MS Office) . Instant Messaging, Audio & Video Call Systems (MS Lync) . Unified Communications (Avaya VoIP), IP CCTV . Gas Stations Automation Systems, Gas Stations Back-Office Systems . e-Invoice, e-Ledger . Plant Maintenance (IBM Maximo)
Project Manager
NetasProject Manager
Dec. 2011 - Sep. 2012Ankara, TurkeyResponsibility of the project management of three closely related projects, namely WAN Project, IP Telephony Project and IP Contact Center Project. Main duties of the role can be summarized as: . Developing solutions together with the sales and presales teams. . Building and enhancing the customer relationships together with the sales team. . Creating project documentation. . Establishing and managing the technical teams. . Organizing trainings both for the technical teams and for the client. . Following up of the budgets of the projects. . Reporting the progress of the projects.
Project Management & Technology Director
EYOF 2011 TrabzonProject Management & Technology Director
Sep. 2010 - Oct. 2011• Responsibility of all the planning activities within the organization. Preparation of the Master Plan, training and supervision of the preparation of the Master Plans of functional areas. • Responsibility of reporting the progress of overall project to the Games Coordinator. • Responsibility of Information Technologies. Planning (Master Plan of Technology), implementation and operation of all the IT Services within the organization such as System Architecture, Superstructure (PCs, printers..), Infrastructure (WAN, LAN, Data Centers), Event Management Software, Results Systems, web services. • Responsibility of Accreditation. Planning (Master Plan of Accreditatioon), implementation and operation of Accreditation services of the organization.
Aegean Region & Event Solutions Manager
Meteksan SistemAegean Region & Event Solutions Manager
Mar. 2009 - May. 2010Izmir, Turkey• Regional responsibility of customer relations and sales of Meteksan Sistem’s products and services. • Overall responsibility of the Event Solutions Directorate.
Project Group Manager
Meteksan SistemProject Group Manager
Jan. 2005 - Nov. 2009• “EXPO 2015, Izmir” Project: Project Coordinator of IZEXPO Consortium which gave consultancy and professional services to “EXPO 2015, Izmir” (Project Mgt and Coordination of the following activities: Promotion and Lobbying, Development of the Theme, Development of the Corporate Identity, Organization of Events, Production of Master Plan, Feasibility Studies, Transportation Planning, Environmental Studies, Infrastructure Planning, Cost Analysis, Risk Evaluation) • “FITA” Project: Coordination of analysis & development of FITA (Int. Archery Fed.) Web Site and FITA Accreditation System, TV Graphics, provision and operation of the On Venue Results Systems • 1st Black Sea Games Project: Systems Requirements Planning, Implementation and Operation of the overall IT Systems of the games including IT infrastructure (Data Center, WAN, LAN) and superstructure (PCs etc), Results Systems, Timing & Scoring Systems, Commentator Information Systems, Event Information Systems and TV Graphics
Project Manager
Meteksan SistemProject Manager
Jun. 2003 - Sep. 2005• Managing the IT project (Games Management Systems, Games Information Systems and Results Systems) • Overall consultancy mainly focusing on IT in the Universiade project which is a major sports event following the Olympics in terms of scale • Preparation of the Master Plan, Detailed IT Master Plan, Project Handbook, Quality Plan, Disaster Recovery Plan etc • Support to Universiade Organizing Committee in many aspects such as planning, project management (organization, time scheduling, resource planning, budgeting, standardization, reporting), consultancy to the several departments • System architecture design (hardware, software, network, security), provision of software and equipment, preparation of operational procedures, commissioning of technical infrastructure, deployment of equipment, integration of all components of IT, testing and rehearsing, operation support during the Games • Management of the Operation of nearly 300 IT personnel and 550 IT volunteers in Games Time
Project Office Coordinator
ReutersProject Office Coordinator
Dec. 2001 - Feb. 2003• FATP (Finance & Administration Transformation Program) Project Nordic, Iberia and Germany Deployments • UAT (User Acceptance Test) infrastructural preparations (PC readiness, s/w installations, user accounts) • UAT scorecard preparation (consolidation of test scripts from different accounting streams) • Actively working during the UATs in the countries and in the Business Service Center in Amsterdam (day-to-day scorecard updating, progress reporting, issues logging, coordinating the issues solving process between the testers and the IS Support, organizing daily meeting sessions with the UAT testers in the countries and the BSC, process leads, IS and the Project Office) • Go Live Support (ensuring the production environment readiness and clearing the outstanding issues and incomplete tests) • Partially taken role in the preparations of the Switzerland, Austria and France UATs. • Tracking and ensuring the project plan is maintained and accurately reporting to management.
Aegean Region Technical Coordinator
ReutersAegean Region Technical Coordinator
Dec. 1998 - Dec. 2001• Overall Technical Responsibility of the Aegean & Adana Regions • Responsibility of the Data Center in Izmir • Telecommunication Systems (modems, multiplexers, concentrators, etc.) • Technical Experiences (networking, MS products, UNIX, Solaris, VB 6.0, etc.) • Responsibility of software & hardware installations • Responsibility of Customer Relations in Technical Sense • Responsibility of Subcontractors (Izmir & Adana) • Support to Sales • In-house IT support • Office & Data Center Relocation Project • Client Software & Hardware Inventory Database Project (VB 6.0)
Project Engineer
SiemensProject Engineer
Mar. 1995 - Dec. 1998• Time Schedules (MS Project & Primavera Project Planner-SureTrack) • Work Progress Controlling & Reporting • Train Signalling Systems • Lighting & Power Systems • Building Automation (Instabus) • Earthing & Bonding Systems • Engineering Drawings • ISO 9000 Quality Assurance Systems • Tender Documents Preparation • Supportive Software Implementations
Systems Analyst & Programmer
Petrol OfisiSystems Analyst & Programmer
Mar. 1992 - Mar. 1995Responsible of the systems analysis, development, testing, training and documentation of the Inventory System
Data Communications and Network Engineer
Petrol OfisiData Communications and Network Engineer
Mar. 1991 - Mar. 1992• Design and Installation of LANs and WANs
Sales Engineer
Mulson ASSales Engineer
Feb. 1989 - Mar. 1991• Telecommunication Systems & Equipment • Alarm & Security Systems
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