Societe GeneraleManaging Director - Operations
Jan. 2009 - Dec. 2019São PauloResponsibilities:
In this role, I headed all facets of the Operations department, leading teams across Foreign Exchange, Trade Finance, Loans and Fundings, Guarantees, Credit Products, Capital Markets, Treasury Products, Onboarding and KYC, and Payments Technology. I was known for reporting to the local COO and the Regional Head of Operations in New York, while overseeing vendor and service provider relationships for systems, infrastructure, and outsourcing platforms. Key Achievements:
- Contributed to local Management Committees, including New Products, Compliance and Operational Risks, Commercial, Regional Operations Executive Committee, Crisis Committee, and Culture and Conduct Committee.
- Directed multiple strategic projects, ensuring alignment with organizational goals and operational excellence.
- Chaired the Crisis Committee and led the development and execution of the Business Continuity Plan.
- Facilitated collaboration between local and global teams, enabling employees to engage in international assignments and work in other countries.