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Work Background
Nicole Rose Business SolutionsBusiness Process & Executive Operations Specialist
Jul. 2023WellingtonI help executives and leadership teams make the shift to leading with structure, and confidence. I specialise in designing and implementing the systems that drive sustainable success: executive processes, governance frameworks, operational structures, and leadership productivity. My role is to architect the backbone of your business operations so you and your team can focus on strategy, growth, and impact. What I do: ✅ Governance Design & Implementation: Building clear decision-making frameworks and compliance systems that balance stakeholder interests. ✅ Executive Productivity: Auditing how leaders spend their time, creating structures that cut through noise, and enabling focus on high-value work. ✅ Operations & Process Improvement: Embedding efficient workflows, systems, and reporting that keep the business moving without relying on memory or crisis management. ✅ Project Coordination & Delivery: Ensuring initiatives are executed with discipline, visibility, and alignment to strategic goals. Alongside one off Project Packages designed to overhaul governance, processes, or executive productivity, I offer Monthly Subscriptions that provide ongoing structure, reporting, and operational cadence for leadership teams. For organisations needing deeper partnership, I can step in as a Fractional Operations Manager or Chief of Staff, embedding into the executive function to drive strategy execution, strengthen governance, and keep the organisation moving forward with discipline and a proactive mindset. I work best with ambitious leaders and organisations who understand that clarity, accountability, and well designed systems are the difference between being reactive and being strategic. If you’re ready to strengthen the structure behind your leadership and free yourself to operate at the highest level, let’s talk. 📧 [email protected]
Te Manatū Waka - Ministry of Transport (New Zealand)Executive Assistant
Jun. 2023 - Jul. 2025Wellington, Wellington Region, New ZealandExecutive Assistant to the Chief of Staff
Created and established administrative processes and systems for the Deputy Chief Executive Strategy and Deputy Chief Executive Investment & Monitoring
Key liason with the Office of the Minister of Transport
Created and established process for SLT subcommittees to drive effective organisational governance. Ongoing Secretariat for the organisations Personnel Committee Diary management Inbox management Assisting the wider management team as required
Project management and coordination Time management and productivity coaching
Mentorship & leadership to other administrative team members
Member & Secretariat of the AI working group Administration and process development as required.
Naenae CollegeBusiness Operations Manager
Sep. 2022 - Jun. 2023Business Operations Manager of Naenae College with duties including:
Finance and payroll Manager
Contract Manager
Property and maintenace management
Human resource coordination and management
Stakeholder relationship management
General Office management and Administration Executive Assistant to the Principal
Board of Trustees Secretary
Ministry of Business, Innovation and EmploymentProject Coordinator Contract
Jun. 2022 - Aug. 2022Wellington, Wellington Region, New ZealandShort term contract to complete a project. * Project planning and budgeting * Coordination of project steering group * Full project administration * Event management and coordination * Assisting the Director of Change and Capability as required * Preparation of all conference materials in conjunction with the Communication and Engagement Advisor * Liaising with internal stakeholders as required * Travel planning and booking
* Preparation of project templates and administration as required
On the Grind Coffee Limited Director of Operations
Jan. 2022 - Oct. 2025Lower Hutt, Wellington Region, New ZealandMobile Event Coffee Cart Founder, Director and Operations Manager of On the Grind Coffee, serving up coffee and yarns to the people of Lower Hutt. Havana Krazy coffee beans
Vegan and allergy friendly Good Coffee
Good Yarns
Good Vibes The business was sold to a new owner October 2025
CentrePort LtdExecutive Assistant to CEO and Board of Directors
Sep. 2020 - Nov. 2021Wellington Region, New ZealandProviding high quality operational administrative support services to the Chief Executive Officer and the CentrePort Board of Directors. Key Duties include: * Providing daily updates to the CEO and proactively managing all CEO correspondence * Annual corporate governance planning for Board, Committee and ELT Meetings * Supporting Managers in preparation of papers for Board & Committee meetings * Prepare minute templates and take minutes for Board, Committee and ELT Meetings * Researching, collecting and collating information and background papers for meetings and presentations * Providing or arranging for all domestic and international travel and accommodation bookings as requested for the CEO and Chair and ensuring all necessary arrangements and requests are met.
* Collaborating with the External Communications Manager to develop and action the CEO's stakeholder engagement strategy * Event Management and Coordination * Project Management and Coordination * General administration support
Truckstops (NZ)Executive Assistant Senior Leadership Team
Nov. 2017 - Sep. 2020Taranaki, Wanganui & Manawatu, New ZealandAssistant to the Truck Stops Senior Leadership Team. Reporting to Truck Stops General Manager
*Executive Assistant to the General Manager and National Operations Manager
*Booking travel for the senior leaders and wider company staff members
*Project management and coordination *Event management, planning and co-ordination of all national conferences
* SLT Meeting minutes and facilitation
* Staff management - Manager of Head Office Receptionist * Diary and calendar management for the General Manager and National Operations Manager
* Assisting the wider Truckstops Senior Leadership team as required * Assisting Regional Managers as required
* Managing suppliers and placing orders to maintain smooth running of the office
* Office management and administrative duties as requested
Sime Darby Motor Group (NZ) LtdAdministrative Assistant
Apr. 2017 - Nov. 2017Palmerston North Temporary Contract on placement by Action Personnel • Receptionist and assistant to the Sime Darby Commercial Group Accounts team
• Internal mail distribution for all companies
• Internal Sales Account maintenance for all Truck Stops branches
• Internal Sales Account Processing for Truck Stops and Hino Distributors
• External Accounts Payable reconciliation and filing for all Truck Stops and Hino Distributors. • Ensure all vehicles remain compliant by issuing registration and Road User Charges updates for all companies. Maintain spreadsheets with all expiry dates and Kilometres. • Data Entry, filing and archiving documents. • Maintain Vehicle registry for all four companies
• Maintain Fuel Accounts for all four companies
• Reconciling Fuel accounts for Truck Stops
LJ HookerAdministrative Receptionist
May. 2016 - Dec. 2016Palmerston NorthFixed Term Contract covering Maternity Leave • Draft all contracts ensuring all information is accurate and consistent with listing information
• Receive, direct and relay telephone, fax and email messages. • Greet clients and the public and ensure they are directed to the correct agent. • Maintain specific agent databases and database letters
• Submit Real Map for the Manawatu Standard and entering open homes on all websites • Responsible for Duty Agent Roster
• Data entry into the E2 system – advertising accounts, open homes, contact updates. • Ordering office supplies and stationery. • Ensure all settlement keys are accounted for and ready on settlement day. Correspondence with lawyers to ensure obligations have been meet for settlement to be complete.
GroChemAdministration Assistant
Nov. 2013 - Apr. 2015Porirua, Wellington• Assisting with dispatch and stock levels
• Reception and Administration duties
• Promoting excellent customer service and product knowledge
• Invoicing, data entry and filing
• Providing assistance to the Operations Manager and Research and Development Manager as required. • Keeping track of international and national freight – Reporting to the Operations Manager
• General administrative duties
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