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Network Power<100 people
Roles
🧨100%
Consulting
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Call Center
💬100%
Customer Service
Geos
Work Background
Avery Dennison Label and Packaging MaterialsAP Analyst Program Administrator
Jul. 2024 - Dec. 2024Mentor, Ohio, United States
Bath & Body WorksBusiness Travel/Expense Auditor
Jun. 2023 - Sep. 2023Ohio, United StatesAt Bath & Body Works, Nathandra reviewed expenses in Concur to ensure the costs were within policy and sought approval from the Controller for expenses not within policy. Assist with internal/external departments; provide metrics and expense report samples.
Sonesta HotelsIT Project Administrator
Feb. 2022 - Jun. 2024Newton, Massachusetts, United States
Alexion Pharmaceuticals, Inc.Shared Services - Business Travel/Expense Analyst
May. 2021 - Feb. 2023New Haven, Connecticut, United StatesAt Alexion, Nathandra ensures standard operating procedures and processes documentation is up-to-date and followed, support compliance with adherence to policies, audit reviews and propose support, training, documentation updates, based on data analysis, provide travel support, improvements, alignment with the client, query support and escalations, ensure alignment with Global Shared Services with clear and updated communications with all stakeholders and employees. Releases Concur Support Tickets for resolution on system changes, supports Genpact Team members through query escalations, root cause analysis, and manages issues log/track to identify incessant areas of improvement. Change of support for quick system changes/updates for employees Corporate Cards while working closely with clients. Nathandra also monitors the Oversight Audit Tool Data/Analysis to work through continuous improvements with Genpact Team members ensuring controls and documentation related to Travel and Expense updated while providing support for Ad hoc projects.
McKessonBusiness Operations Outsourcing - IT Project Administrator
Jul. 2019 - Jul. 2020Irving, TexasAt McKesson, Nathandra managed transition of knowledge transfer from McKesson Local Team to McKesson Virtual Team located in India. Captured system/software requirements and submit access requests for various System Applications, Portals, Shared Drives, Shared Mailboxes (i.e. SAP, JDE1, Oracle, Imaging, Citrix, Open Track, BPM, Salesforce, SharePoint, ImageNow, Ariba, Formstack, JIRA, AS400 and Bank Accounts (HSBC, US Bank, Wells Fargo, Fifth Third Bank, BMG, Scotia Bank, TD, Citi) Conducted UAT (User Access Testing) with teams and trainers to confirm access availability and each role responsibility can be fully carried out. Provided weekly status updates of accesses granted, risk issues and next steps to key stakeholders to ensure assignments are completed on time through simulation to go-live. Created SOP’s for virtual team to use for troubleshooting system access issues and requesting access for new users.
DAVACORetail - Project Administrator
Jul. 2018 - Jul. 2019Irving, Texas
CitiFinancial Services - Project Manager
Apr. 2017 - Apr. 2018Irvine, California
IntuitFinancial Services - Sr. Program Manager, Global Corporate Card
Mar. 2016 - Mar. 2017San Diego, California
CBREFinancial Services - Program Manager, Global Corporate Card
Aug. 2013 - Mar. 2016Global Finance
AARPTreasury - Corporate Card Program Administrator/ Sr. Treasury Analyst
Dec. 2002 - Aug. 2013Lakewood, CA and Washington, DC
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