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Work Background
AonGlobal Security Operations Administrator
Apr. 2025- Assisted EMEA Security Operations Managers with risk assessments and facilitated virtual assessments, embodying Aon core values.
- Designed Power BI Global Dashboard for CPS Operations to manage risk closure efficiently.
- Developed Power BI Global and Regional Trackers for KPI metrics and data management.
- Implemented security awareness initiatives, increasing Viva Engage followers by 38%.
- Supported Security Champion programs, recruiting security champions for offices in EMEA
- Managed Merger, Acquisition, and Divestiture engagements, ensuring compliance with Corporate Protection Services policies.
- Rolled out Emergency Response Plans across EMEA and supported initiative globally
- Implemented and automated digital visitor logs using Microsoft Power Automate in 28 offices
- Re-designed EMEA Security Champions website for enhanced accessibility.
- Supported sub-regional investigations, improving asset recovery procedures.
- Contributed to the review and implementation of physical security policies and standards.
- Drove the creation of a centralized global repository for core security data.
- Supported the development of a resilience plan for global command centers.
AonSenior Command Centre Operative
Feb. 2023Krakow Metropolitan Area
Brown Brothers HarrimanSenior Shareholder Services Representative
May. 2022 - Feb. 2023Krakow Metropolitan Area- Respond to clients and investors transfer agency related enquiries - Assist Team Leader in overseeing the day-to-day activities of the department
- Set up weekly rotation in conjunction with the various tasks and skill set of the team members
- Organize and perform the cross-training of staff on all aspects of Transfer Agency Data and Transaction Processing functions to develop depth and breadth of knowledge in the team
- Oversee the processing / validation of all inquiries within agreed internal and external Service Level Agreement’s and ensure they are logged into the query management database
- Oversee, follow up and escalate inquiries that remain unresolved outside of agreed Service Level Agreement’s - Ensure that policies and procedures are adhered to on a daily basis and have this evidenced
IBMAccountant
Dec. 2019 - Mar. 2022Kraków Area, Poland
IBMJunior Accountant
Jul. 2018 - Dec. 2019Kraków Area, Poland
CapitaFinancial Administrator
Jan. 2018 - Jul. 2018Cracow, Lesser Poland District, Poland
CapitaLearning Coordinator Intern
Oct. 2017 - Jan. 2018Kraków Area, Poland
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