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Work Background
Brook HealthPartner Development Director
Mar. 2023Buffalo-Niagara Falls AreaLed the development and execution of strategic initiatives to expand market presence and enhance service offerings, focusing on remote care and AI-driven healthcare solutions. Innovated approaches to advance telehealth and chronic care management programs, leveraging AI to optimize care delivery and improve outcomes. Contributed to significant annual revenue growth by aligning innovative strategies with financial objectives and market demands.
Kaleida HealthManager Managed Care Contracting
Jul. 2022 - Mar. 2023Buffalo, New York, United StatesNegotiated high-value payer contracts, achieving a significant improvement in reimbursement rates across key service lines. Championed value-based care initiatives, driving measurable improvements in HEDIS and STAR ratings. Directed cross-departmental collaboration to develop alternative payment models, enhancing provider engagement and financial sustainability.
American Lung AssociationBoard Member
Oct. 2021Buffalo, New York, United StatesProvides leadership and participation in developing, evaluating and achieving the Association’s annual goals, including health promotion, public policy and development / fundraising. Provides professional and technical expertise on relevant and timely issues facing the American Lung Association Builds upon and expand volunteer participation and engagement in American Lung Association activities throughout the state and the nation.
Vatica HealthSenior Provider Engagement Representative
Jul. 2021 - Mar. 2022Partnered with C-suite executives, physicians, facility staff, and external stakeholders to foster strategic relationships and drive education on Vatica’s HCC Risk Adjustment, Quality Improvement opportunities, and advanced reporting tools. Designed and implemented tailored provider strategies to optimize program outcomes, focusing on closing care gaps, enhancing chronic condition documentation, and elevating coding accuracy and specificity.
Independent HealthPhysician Engagement Specialist - Senior
May. 2014 - Jul. 2021Influenced behavior change to support success in a value-based care environment with targets on HEDIS, STAR, QARR and, Risk Adjustment through HCC (Hierarchical Chronic Condition) reimbursement methodology. Responsible for leading team on identified initiatives to drive value in practices by creating standard communication templates, sharing them with team for use, and monitoring of communications for identification of successful interactions or need for changes to the communication process to achieve success in assigned initiatives.
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