Absa GroupGeneral manager
Dec. 1996 - Jun. 1998JohannesburgCortal Direct: Negotiated (part of 2-man team) with the French partner, Banque Cortal from Paris (a subsidiary of BNP Paribas), to form a joint venture in direct investments in South Africa. Subsequently, he was appointed General Manager of Cortal Direct with the responsibility to plan, implement and bring the joint venture to fruition.
Had full management responsibility for all business aspects such as marketing and sales, finance, technology, administration, human resources, and client relations. Interpreted business strategy and translating it into a technology strategy that will support the future business growth and development. He was a member of the investment committee that met on a quarterly basis to discuss and decide on the best asset allocation of the Cortal Direct managed funds and decide which mutual fund changes must be implemented to support the investment strategy and mandate.
Conforming and adhering to the various regulatory aspects governing the investments environment was a key performance criterion. ABSA Direct:
Part of the team to strategise, design and implement ABSA telephone banking solution. ABSA was one of the first banks to implement a telephone banking call centre and the supporting technologies were leading edge. Liaised closely with various parties within ABSA in support of the various elements of the call centre i.e. Group IT, Group HR, Group Finance, Group Marketing, etc. Defined the business requirements of the telephone banking system and negotiations with different product owners in providing solutions for telephone banking. Responsible for ensuring that the technology solutions implemented were compatible with the business strategy of ABSA Direct.
Responsible for the financial aspects of ABSA Direct i.e. budgeting, variance reports, and controlling the day-to-day expenses.
Involved with the marketing and advertising campaign for ABSA Direct and communicating with the advertising agency on a regular basis.