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8
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Work Background
ElovateSenior Manager and Team Lead
May. 2024 - Sep. 2024Texas, United StatesElovate was formed after Constellation Software Inc. purchased the Public Safety division of Conduent. I moved to this new company as the Senior Manager, Team Lead for all proposal management tasks, including authoring, developing, and submitting highly customized and complex proposals for government entities globally, while collaborating with cross-functional teams to ensure 100% compliance.
ConduentSenior Manager
Jan. 2023 - Jun. 2024Denver, Colorado, United StatesI continue to build and lead an international team of proposal management associates and writers, as well as developing and reviewing proposal strategies, win themes and the Proposal Management Plan. As the Senior Manager of Proposal Managers, I lead our corporate transportation office in responding to RFPs, large bids, and other solicitations, and overseeing the proposal process within our Public Safety and Curbside Group. I developed a unified proposal/solicitation/bid response process for Proposal Managers by providing guidance, performance feedback, and development opportunities. I lead an international team that manages the proposal development process including scheduling proposal meetings, assigning resources to proposal sections, and supporting the sales team for all pursuits. We own the process of managing a cross-functional team that assists with complex, high value proposals.
ConduentTransportation Solutions Proposal Manager
Jun. 2021 - Jan. 2023Austin, Texas Metropolitan AreaI recruited and built a team of proposal writers for the transportation LOB within Conduent. My team was responsible for generating innovative ideas for content and workflow solutions, while researching, organizing, writing, editing, and formatting technical information for the government sector. We determined the clearest and most logical way to present information for greatest reader comprehension, producing compelling and winning proposals.
ConduentSenior Transportation Technical Strategy
Sep. 2019 - Jun. 2021Austin, Texas AreaLOB expert for all technical writing including scope of services, back-end software, and solution
Proposal Manager - Ownership and management of the entire proposal process for complex state and local Government projects from solution meeting to proposal delivery. Ensure corporate messaging is well defined within marketing materials, proposals, client presentations, etc.
Work closely with LOB to provide updated writing on client support deliverables (manuals, training materials, etc)
Develop win themes and strategies Ensure compelling and consistent message
Collaborate with graphics team to determine best methods to depict complex systems without extensive writing
User Acceptance Testing (UAT)
Implementation Support
Member of Women's Impact Group with a core vision to fully embrace diversity and inclusion in the workplace through the personal and professional development of women within Conduent, in order to attract, retain, and promote top talent thus building a stronger Conduent organization.
Client Services IncorporatedVice President Of Business Development, Proposal Manager
Aug. 2018 - Jul. 2019St. Charles, MOCredited for securing the master contract for the State of California Judicial Department through personal proposal response expertise in the government sector, in alignment with a new focus of the company, facilitating the securing of more lucrative contracts in that sector Managed the entire proposal development process (RFP), guiding and directing a proposal writer associate, personally serving as the lead writer, balancing workload and deliverables in pursuit of multiple sales opportunities simultaneously, in addition to supporting departmental business development functions and special projects
Gila - A Navient CompanyVice President of Sales
Jan. 2010 - Aug. 2018Austin, Texas AreaAs VP of Sales, my duties involve marketing collection services to prospective clients in the governmental sector by initiating contact, conducting sales presentations, attending conferences and responding to Request for Proposals (RFP’s). Marketing and selling collection services to public sector clients across the United States, providing program management through the life of the contract, including proposal response, presentations, contract signing, and implementation to Go Live
Gained extensive experience partnering with the Legal Team to negotiate and execute government contracts, contract extensions, and NDA’s
Led the preparation and delivery of entire Request for Proposal (RFP) process including RFI, RFQ, BAFO, along with managing a Proposal Assistant
Conduct Sales Presentations, Webinars, and Finalist (Oral) Presentations to clients including Mayor’s, Judges, Court Clerks and other high-level government officials, as well as regular speaking engagements at industry-specific conferences annually Accomplishments
Successfully acquired subcontracting contract with Conduent (formerly Xerox) resulting in over $1M in sales annually Recipient of the “Sales Executive of the Year Award” Secured 5 new state contracts where the company had no existing contracts (New York, New Jersey, Tennessee and North Carolina)
HooversSales Manager - Account Services
Feb. 2008 - May. 2008At Hoover's I was a sales manager for the Account Services team which sold Hoover's subscriptions to small businesses. I had to leave Hoover's shortly after starting there to take care of my mom who had terminal breast cancer.
DellSales Manager
Nov. 2006 - Jan. 2008Round Rock, TexasSales Team Averaged 114.41% attainment Awarded Champion Manager in the Q2 FY08 “Tell Dell Survey” Leadership Award: SMB BSDt S&P Manager of the Quarter Q1 FY08 Managed teams consisting of queue reps, dedicated relationship and acquisition sales people Leverage relationships with system managers and RSM’s to increase awareness of S&P and to increase Software & Peripheral revenue per system unit sold
Attended the ABA Convention in San Francisco, CA to promote S&P directly to customers Involved in recruiting and hiring key talent into the transactional business by interviewing and attending career fairs Visit college campuses to seek out new, key talent for the business
DellSales Coach
Aug. 2006 - Oct. 2006Round Rock, TexasDeveloped New Hire sales representatives through side by side coaching and service observes Coached reps new to acquisition business and helped them develop their out-bounding skills
DellSales Account Manager
Nov. 1997 - Jul. 2006Round Rock, TexasSystems Account Manager in Home Sales, EBD, BASD, VAR, IPD, MMD and Acquisition Consistently exceeded sales quotas for 8 years as an individual contributor FY ’01: Sold over $30 million in Dell hardware, software and services which was highest in the division
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