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Work Background
USSSAVice President Information Technology
Mar. 2024Viera West, Florida, United States
CJE SeniorLifeChief Information Officer
Jan. 2013 - Mar. 2024Chicago, Illinois, United States• Serve as a Member of the Leadership Committee responsible for creating an agency-wide vision, strategy as well as outlining policy with specific responsibilities in generating procedure to align with agency goals.
• Lead and manage the technical strategy and vision for the day-to-day tactical operations of the business systems, data, and reporting needs of CJE.
• Reported directly to the CEO and as a member of the budgetary sub-committee, managing the Information Technology budget as well as playing a key role in setting specific agency-wide allocations.
• Establish and execute a vision for the delivery of information and data requirements to key stakeholders, including internal staff, partners, and clients.
• Oversee upgrades, training, support, data integrity, and subject matter expertise in all agency program areas
• Manage the technical operations of all proprietary business systems, including electronic medical records, payroll/HR systems, and custom software solutions.
• Manage in-house application development and data warehouse architecture while working with end-users to identify process improvements.
• Forecast the use of new technologies and implement a rollout strategy and training curriculum to ensure success.
• Create cross-functional committees where business operations intersect across disparate program areas.
• Negotiate and contract with consultants and vendors for services and products to supplement business operations.
• Member of the Corporate Compliance Committee responsible for the creation and enforcement of policy and procedure across the agency.
• Manage application and technical training for all staff and oversee technical documentation creation and distribution.
• Support CJE’s new strategic initiative to integrate business intelligence into all areas of the agency while promoting past success stories of the BI project to increase awareness and end-user participation.
Orion's Mind, LLC.Senior Software Engineer
Jan. 2013 - Dec. 2013Chicago, Illinois, United States• Served as the Senior Application Developer and Project Lead for technology infrastructure redesign and implementation.
• Created a public-facing web presence and developed websites for subsidiary Orion’s Mind organizations.
• Developed multiple stand-alone .NET applications to decrease workload and verify the accuracy of the data team.
Chicago CubsApplication Developer
Jan. 2010 - Dec. 2013Chicago, Illinois, United States• Served as applications developer that consulted with leadership to determine technology needs and custom software creation to comply with new strategic goals.
• Led web design and communications to Major League Baseball for web interface changes to the Cubs public-facing page.
• Served as project manager for an international team of consultants and software developers, articulated project goals and scope, translated business needs into technical requirements, prepared detailed work breakdown structures, and managed accountability for achieving project milestones
• Led the internal Comp Tix project that developed the application that managed the inventory and issuance of game day tickets for players, internal staff as well as business and marketing partners.
• Created cost-benefit analyses and ROI assessments that were used as the basis for decision-making on proposed IT implementation projects
• Developed internal workflow solutions for inter-departmental communications for use nationally and globally.
• Created custom extract-transform-load automation to integrate data from multiple sources and purposes for internal reporting and analytic purposes.
• Instituted custom analytics platforms to analyze Minor League player performance to the requirements of the baseball operations.
• Built custom analytics platforms to analyze ticket and concession sales data to the requirements of the business operations team.
• Designed and performed user acceptance testing on all custom software applications prior to release.
• Provide technical and creative input on innovative uses of technology in the front office and around the ballpark.
Edison LearningData and Web Design Manager
Jan. 2008 - Dec. 2010Skokie, Illinois, United States• Provided database architecture and web application design for the purpose of data entry and report generating purposes for over 350,000 students nationwide.
• Hired and managed a diverse team of application developers and data entry specialists.
• Ensured continuity and transfer of data between multiple datasets of disparate formats and data structures to provide unified reporting for leadership.
• Designed and implemented ongoing changes to the data entry web platform to meet annual requirements from several separate school districts nationally.
Hyatt Regency ChicagoNetwork Administrator/MIS Analyst
Jan. 2006 - Dec. 2008Chicago, Illinois, United States• Maintained the operational status and upkeep of the network, intranet, and all point of sale systems.
• Provided support and troubleshooting for multiple platforms in a large, complex enterprise environment.
• Delegated and assigned access and permission levels for all users of domain and proprietary software systems.
• Managed conference and event-driven IT needs and design/setup of network and equipment for a changing client base.
• Oversaw and delegated a diverse workload across an internal team and outside consulting firm.
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