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Work Background
Talbot Underwriting Senior Infrastructure/ISO Project Manager
Oct. 2023 - Oct. 2024London Area, United KingdomLed Infrastructure & Info Sec activities integrating Talbot UW to AIG
User Migrations
Cloud migrations
3rd party vendor management
BMS GroupCyber Security Consultant
Jan. 2022 - Dec. 2023London, England, United Kingdom
Miller Insurance Services LLPProject Manager
May. 2021 - Apr. 2023
Towers WatsonProject Manager
Oct. 2013 - Jul. 2022Infrastructure projects, EMEA / APAC projects, Saas, Microsoft Azure development.
Royal Bank of ScotlandServer Provisioning Project Manager
Aug. 2011 - Oct. 2013London, United KingdomProject-managing hardware & infrastructure provisioning & maintenance across various UK data centres to support business critical functionality across a multitude of RBS business units. Key Projects Undertaken Considerable infrastructure enhancement and expansion in support of the need to record vast amounts of communicative data to ensure compliance with legislation introduced as a result of the Libor Scandal.
Increasing server count to maximise the benefits of the oracle enterprise license model, implementing robust asset management controls.
Lloyds Banking GroupHardware Support Team Manager
Mar. 2010 - Aug. 2011• Meeting with team leaders and project head managers in order to streamline processes and determine effective ways of working, in line with business objectives.
• Managing 1st and 2nd line user support (AD User Administration, BES).
• ITSM incident reporting and queue management.
Coalition HoldingsSenior Project Engineer / Team Leader
Feb. 2007 - Mar. 2010Lead role on a wide range of hardware and software roll-outs and data centre relocation projects, working on behalf of blue-chip clients including the NHS, Merrill Lynch, Lloyds TSB & Barclays Capital. Project Lead for large-scale, national and/or European-based IT deployment & IT re-location projects.
Creating tailored solutions to suit client needs. (Backup Solutions, Redundancy, Data Migration).
Meeting & maintaining the agreed level of Service Delivery. Managing technical teams (on-site and structured resources).
Managing project-related resource levels.
Reporting on general status of all active projects, resource performance & escalated issues.
Remote management. IT Hardware & Software Deployment Projects (Not Exhaustive)
Government Education Department – 2000x desktop & 200x server deployment. NHS ICT Trusts – 1500x desktop & Windows XP deployment over 1.5 years
SJ Berwin (Legal Firm) – 1500x systems refresh project. Barking & Dagenham Council – 2500+ system rollout; hardware & software. Data Centre Relocation Projects (Not Exhaustive)
NewEdge – DC relocations, as well as DC Installation & Change managed services.
Sempra RBS – DC relocations, as DC Installation & Change managed services.
Clifford Chance – Server MAC and data cable patching.
QBE Europe – Server MAC and data cabling. Asset Management Projects & Audits (Not Exhaustive)
Lloyds TSB – complete IT asset audit of 3 sites (Crawley DR site, Gresham and Monument).
New Edge Media – Asset tagging and recording of all data-centres. Managed Services, Including Internal Projects Or Deployment (Not Exhaustive)
Barking & Dagenham Corp – 2500+ systems deployment over 2 years.
Bart’s NHS Trust – 2000+ system deployment over 3 years.
Dagenham & Redbridge PCT – 2500 + rollout over 3 years.
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