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Work Background
The Learning CommunityDirector of Special Education
Aug. 2024Central Falls, Rhode Island, United States
Framingham Public SchoolsSpecial Education Team Evaluation Coordinator
Aug. 2023 - Jul. 2024
ChannelAdvisor/CommerceHub/MikMakImplementation Consultant
Aug. 2021 - Aug. 2023Durham, North Carolina, United StatesAccomplished the successful implementation of software solution projects, ranging in value from $20,000 to $100,000, for prominent consumer brands. Collaborated closely with Management, Account Management, and cross-functional teams, including Internal Engineering, Developers, and Product Management.
• Exceeded 2022 goal of completing 25 brand projects with 61 brands while maintaining an average of 105% in deferred revenue forecasting, 100% renewal rate, and 15-project workload.
• Developed and implemented training call structure for software implementation and provided recorded calls and written guidance to clients.
• Collaborated with cross-functional teams to enhance the product, develop new features such as implementing dropdown functionality for a software widget, and ensure a positive client experience.
Wake County Public School SystemCoordinator, Special Education Services
Jul. 2017 - Aug. 2021Raleigh, North Carolina, United StatesSuccessfully managed and coordinated the Instructional Programming of Special Education programs across 20 Middle Schools in the 14th largest US district, providing direct assistance to over 100 teachers and administrators.
Created, developed, and delivered a six-hour Professional Development training at the district level on a biannual basis.
• Created, developed, and delivered biannual six-hour Professional Development training sessions at the district level, fostering continuous growth and professional advancement.
• Conducted annual 16-hour training on Crisis Prevention Intervention, equipping district personnel with essential skills to effectively address crisis situations.
• Provided comprehensive support for the Individualized Education Plan (IEP) process, leveraging data collection, conducting thorough school audits, and ensuring adherence to Department of Public Instruction policies.
• Demonstrated strong facilitation skills by actively participating in and guiding contentious Individualized Education Plan (IEP) meetings involving multiple stakeholders, including school staff, families, consultants, the Department of Public Instruction, and legal counsel.
• Created, developed, and delivered a six-hour Professional Development training at the Wake County district level on a biannual basis
• Provided 16 hours of training on Crisis Prevention Intervention at the Wake County district level annually
Wake County Public School SystemSpecial Education Teacher
Aug. 2012 - Jul. 2017Cary, North Carolina
Blackstone Valley Prep Mayoral AcademyKindergarten Teacher
Aug. 2011 - Apr. 2012Cumberland, Rhode Island
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